Japanese Auto Service LLC 5409 East Broadway Avenue, Spokane Valley, WA 99212

"John and his crew are exceptional in their skill and service! I had gone there once for a minor issue with my vehicle but ended up eventually having to call on him for an unrelated roadside issue which he came to help me with no questions asked! Best in town without a doubt!"

"I'm 38 years old and both my parents and myself have been trusting these guys for almost 20 years. John, one of the owners has been my go-to car expert for anything automotive, especially imports. He was one of the best if not the best technicians at Lexus in downtown Spokane for almost two decades, winning many awards, being sought after by other Toyota and Lexus dealerships for assistance when they would get stuck, and he outlasted multiple dealership owners. I'm glad he and the other owners are able to open their doors directly to the public. There is no doubt you're getting top dealership service without the dealership prices. These guys are trustworthy, friendly, fast, dependable and worth every penny. They do big jobs with engine out services, hybrid battery rebuilds, and simple stuff like oil changes. Plus, they'll never cut corners and they use the same parts as the dealer. Easy choice."

"Had been dealing with transmission issues with our 2013 Mercedes the last couple years. 2 different professionals, on initial look, told us we would need to replace the entire transmission. We brought car into Japanese Auto Service and after inspection John concluded the existing transmission could be repaired for a fraction of the price it would have cost to replace it. He was excellent in communicating with us during the repair process and our vehicle has been running great ever since. I would recommend this business based on their honest inspection/pricing and quality work."

"Exceptional service! The speed of response, prompt scheduling, and swift job completion exceeded my expectations. Seamless communication throughout the process made it a stress-free experience. My car was back in my hands in no time, and the quality of service truly stands out. Highly recommend this mechanic for their efficiency and excellent communication!"

"I voiced some concerns to John about my Jeep. He insisted on taking it to his shop to check it out and I'm so thankful he did. He fixed it in a very timely manner since I live out of town and he had it ready to roll that same day! He also did extra inspections to make sure it was all good to drive! Very conscientious and professional. Highly recommend!"