Red Wing - Spokane Valley, WA

"Well, that pair of boots I bought for $350 failed after 5 months. The same clerk that sized me told me they failed because they were too small and tried to sell me a larger pair. The thing is I tried the larger size on when I bought them and she said they were to big because they were billowing. Apparently any work environment that involves more than walking from an office thru a warehouse is an abusive environment which red wing boots weren't designed for."

"The lady that helped me was just so nice, she helped me with everything I needed, recommended me some nice socks for my steel-toe boots and helped me find the perfect pair in the right size! The quality of the boots are just perfect aswell, definitely worth the price knowing it'll last a long time!"

"My husband bought a pair of boots for work. Almost 250.00. They hurt his feet. He has worn them about 2 weeks. We went to the store. First we were told they were worn out. Then told they shouldn't hurt. No suggestions and no money applied to a new pair. Absolutely will not shop there again. I am changing this review. Red wing reached out to us. The district manager reached out to us. The store manager helped us. Kathy was great. Found a boot that fits perfectly. We are happy customers now."

"For the longest time, I have purchased boots off the shelf with little to no help from the store staff where I was shopping. At the Red Wing store where I made this purchase, the attending clerk was professional, courteous, and very helpful. It was a refreshing change that I didn't know I needed until I experienced it. The boots were comfortable from the get go, and I will be purchasing from Red Wing again. Thank you so much,"

"The Red wing shoe store never disappoints! My last pair of boots didn’t fit right and they helped me find the right pair that I truly wanted, gave me a personal fit test and everything! They’re always friendly and are willing to help even when it’s busy. I’ll be getting red wings for the long run thanks to the top notch service from these guys!"