Superior Water & Air

"Elizabeth was extremely professional, friendly and knowledgeable of all aspects of installing our new water softener and RO system. She was training Clark and he did a great job as well. They kept everything neat and tidy as they worked. I would definitely do business this Superior again."

"Larry, senior technician for Superior Water & Air, is irreplaceable. His knowledge and work ethic is admirable which is undoubtedly a main reason Superior Water & Air are successful. It is reassuring to know Larry is personally training the newer staff technicians so we may continue to expect superior services from this reputable company. I cannot recommend Larry, and Superior Water & Air enough, because we have always had confidence any issues and/or requests will be done professionally."

"Got in contact with Superior Water & Air because they’re the local installer for Costco’s EcoWater and Home Depot water softener systems. A sales rep did the initial consultation where he tested our water and recommended water softening systems based on the size of our household. Didn’t go for the EcoWater because it was just too expensive for us but according to the rep it’s one of the best performing system and a great warranty. We decided to go for Superior’s own system which is made by EcoWater but significantly less in cost. Additional, we opted for their system instead of the cheaper (cost wise) Home Depot brands because we wanted a more heavier duty system with a longer warranty (10 years instead of 1). Jeffrey Field showed up 2 weeks later to install the system and did an exceptional job. During the installation I can tell he identified an issue and was not happy about it. He pointed out to me that the salt tank lid hinge was damaged either during shipment or manufacturing process (fyi, the system was unboxed in my garage before install so it’s brand new from the manufacturer). He still completed the installation and later told me that the salt tank will be warranty replaced. After a few days, I inquired with Jeff when the tank will be replaced and a service manager told him it will be ordered direct from the manufacturer which could take a while. I was not happy about this initial decision because I was told they have the full system in stock so I shared my slight frustration with Jeff and asked why should I wait instead of them pulling one of the tanks from a full system that’s in stock. Jeff was able to coordinate this effort with his service manager so he came by the next day to replace the tank. Overall, we’re very pleased with the system and of course the softer water! I highly recommend Superior Water & Air and I wouldn’t hesitate calling them for other services. Special kudos to Jeff for his professionalism and advocating for us, thanks Jeff! FYI, 4 bags of salt were included with the install to get the system started."

"I don’t post many reviews but I felt strongly compelled to do this one. Superior and more specifically Larry and his team did an incredible job replacing our two end of life water heaters with a more efficient Tankless system. Larry kept us totally informed throughout the entire process. They worked from 8:00am straight through to after 8:00pm to complete job. They came back the next day to install our new soft water system. We are super excited about our new systems and appreciate how Larry and team over delivered on our expectations! Thanks Superior and more specifically Larry and team! Cheers, Tom"

"Jeff Fields did an excellent job installing our new EcoWater filtration system under our kitchen sink. He called in advance of his arrival and well within the 2hr appointment window. Jeff was very courteous and made sure the custom-ordered dispenser was what we wanted. His plumbing work and the cut in our quartz countertop was neat and site cleanup after the install was excellent. He explained all the connections to me so I could understand the system's operation and maintenance. We are very happy with Jeff's and Superior Water & Air's professionalism and work product."