Walgreens 1012 Cleveland Boulevard, Caldwell, ID 83605

"Walgreens is always friendly and easy to deal with. Very cheerful workers and they are knowledgable."

"I have always been treated with respect. They text me when my prescription is ready. I dash in, take my place in line. They explain everything I need to know. They are always polite. They say, Thank You. I say, Thank you. Plus the pharmacy tech takes the time to find the best prices seeing how I am self insured. Much appreciated."

"I used this pharmacy for the first time today and I just wanted to let the staff and the public know how helpful they were! They took the time to figure out which supplies would cost the least for me despite the rush of people and line behind me. Then the Pharmacy Manager (Rich), helped me learn how to use my new device and took the time to really explain everything which was so helpful. I truly appreciate it!"

"The pharmacy manager hung up on me twice tonight after I was on hold for 19 minutes and then 11 minutes. The first time he hung up on me because it took me 2 to 3 seconds to grab my phone. The second time my smoke detector just went off and he said he couldn’t hear me. I said, “Hold on” and walked into another room where the alarm could not be heard. It took me 3 seconds. As soon as I got to the other room, where it was quiet, he said, “I cannot hear you” and hung up on me. By the time I got through, it was too late to have my prescription filled tonight. When I told him that he hung on me, he keep saying, “I couldn’t hear you. Your smoke alarm was going off.” I tried to tell him that it only took me seconds to walk into another room but he kept repeating, “I couldn’t hear you. Your smoke alarm was going off.” No matter how stressed they may be because they are backed up with orders to be filled and short staffed, there is no excuse to quickly hang up on a caller who has been on hold for who knows how long because it takes a whole 3 seconds to be heard. I see this store already has a very low rating. I have been going to this particular Walgreens for years. The rest of the store staff has always been pleasant, patient and professional. The store is always clean and organized."