Commercial Tire

"Won’t debate the work is good, but make sure you get EVERY quote in WRITING. We were quoted one price for a brake replacement, but we called at 3pm to check in on when the car would be done we learned that it was going to be $200 more & may not be done until the next day. No one from Commercial Tire had the common courtesy to call us about the price increase nor let us know that our 8am appointment for brake replacement would take longer than one day. They were able to get it done at 5:30(but only after our insistence). We had budgeted for the quote & feel that good customer service would be to call the customer before the work is done to advise them of the increase in cost and why. Poor communication on Commercial Tires part is the reason for this poor review."

"I show up at 8am Wednesday 29, 23 for a new set of tires because one of my friend recommend me, 3 hours plus waiting and they install all 4 tires backwards also I notice 2 hours before to check my truck alígnment and they totally forget. for me is really Bad SERVICE I BEEN 15 years with LES SCHWAB I don’t recommend COMMERCIAL TIRES I TOOK THE WRONG DECISION TO TRY DIFFERENT SHOP THEY PESS ME OFF. DON’T COME TO COMMERCIAL TIRE AT FAIRVIEW AND ORCHART."

"I placed an order for a specific set of tires for my company truck. I waited a week for the tires to be ordered and brought to the Fairview location. I was fine with that. I made an appointment on a Saturday to have the work done. After waiting all day without hearing from them I went to the store. The person at the counter told me they ordered the wrong size tires and the work would be pushed off until Monday. I had to go there to find this out. On Monday again no call until 2:30 pm when they called to tell me my truck was ready. I show up only to find not only did they put the wrong tires on they put the wrong size on as well. I was so frustrated that I had to settle on a different set of tires. They are a tire shop and had one job to do and they did it wrong. Twice."

"I’ve used commercial tire for years, and have always had a good experience. Welp, the other day I was pulling a fully loaded trailer when I got a flat tire on a busy road. The trailer was new to me and I didn’t have the right tools or a spare! I called Commercial Tire and within 30 minutes Casey was there to save the day. He was very knowledgeable, worked fast and was super friendly. I was more than impressed! Turns out the tire just needed to be re-beaded on the rim and in 25 minutes I was back on the road again thanks to Casey and Commercial Tire! I will continue to tell all my friends and family to use them."

"I can’t say enough about how great this shop. Really great crew. Brady was very knowledgeable and accommodating for my oversized diesel pickup snow tire maintenance. The waiting room even had a good movie playing and free coffee."