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CoxHealth - Ear, Nose & Throat
960 East Walnut Lawn Street, Springfield, Missouri, United States
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About the CoxHealth - Ear, Nose & Throat
CoxHealth - Ear, Nose & Throat is a health institution located at 960 East Walnut Lawn Street in Springfield, Missouri, United States. They offer a range of services including eCare for common conditions, pediatric care, heart and vascular care, cancer research, women's health, and neurological care. CoxHealth is dedicated to providing the best possible care for their patients and are committed to improving the health of the communities they serve. They also offer a digital metabolic health program in partnership with Journeys Metabolic. Additionally, CoxHealth is proud to have the region's most experienced team of physicians and staff in various specialties. They are currently conducting annual Medicaid eligibility renewals for all MO HealthNet participants and are available to assist with any questions or information needed. CoxHealth is committed to providing high-quality care and support to all their patients.
960 E Walnut Lawn St Suite 102, Springfield, MO 65807, United States
Opening hours of CoxHealth - Ear, Nose & Throat
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of CoxHealth - Ear, Nose & Throat
"Brought my mom in last week. Asked medical assistant to update medication chart, but it was not done. Audiologist was wonderful, and thoroughly reviewed results. Dr. Swiss then talked to us....gave us no additional information, declined to review recent MRI to see if there were impacts to her hearing, and documented results of a physical exam that was never performed."
"I was astonished to see the other ratings for this clinic. In my experience, everyone from the front desk, audiology, nursing staff and through to the ENT and checkout were awesome."
"It amazes me that you can call this office any time of the day and never get through, but rather an obnoxious prerecorded message, "all agents are still busy." The first time I called, I was on hold for 21 minutes, waited, called a few hours later, and was on hold for 17 minutes. Finally called back at 1632 on the same day, January 10, 2023, and was on hold for 11 minutes, and then a live human answered. Poor communication, lack of listening skills, and the inability to fully function with information tend to be the par for the course within the office. This office is defunct and full of inane people."
"Made an appointment 2 months out. They call this morning to guess what...... reschedule because her daughters sick.... are you serious? I took unpaid time off work to bring my kid that had shots yesterday in today........ and you can't because your kids sick? Really? You do understand other people have to take off work to make appointments right? I don't get paid when I take time off. My job also doesn't allow me to just reschedule and take time off whenever I want. Told then to just take my name off the list because apparently my child's lack of hearing isn't important to them."
"We don't live in Springfield had to drive from Bolivar. My daughter got car sick because she has an ear infection and that's why we were there. Just because she got sick in the trash can. They refused to see us. She literally was asking for food afterwards. Plus we already got push backed a month already on the original appointment. I even told them you can COVID test her and flu test her.."
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