Ace Hardware 904 Center Avenue, Saint Maries, ID 83861

"If I could give them negative 1000 stars I would. Took in two key blanks that needed cut. Was told that "We don't cut other blanks." I asked how much just to get two keys for my GMC cut. Was told $47.00 per key. These keys aren't even a chip key nor is there anything special whatsoever about them. I had ordered the blanks along with two replacement keyless remotes for $24.89 from Amazon and was told over the phone by a person at Hughes Ace Hardware that I could get them cut there. Over the years I have spent a reasonable amount of money at Hughes and have been a loyal customer for many years. Unless I'm having an absolute emergency that cannot wait, I will be taking my business elsewhere and that means driving a minimum of 45 miles each way for a different Hardware store. Absolutely dumb on their part to loose a loyal, long-term, good paying customer as myself for something so petty. However I'm a good paying customer and even pay the higher costs here in Saint Maries, ID to keep my business local. Unfortunately Hughes has lost my business unless corrected. Word of mouth in this small town goes a very long way."

"Always helpful and almost always have what you need. Great place to buy Christmas decor too."

"Moved to the area two years ago and started our own offgrid homestead. Spent alot of timing running into town to go to Ace for may different things. I always was hoping Rob would be working as this man helped and knew everything I was needing whether plumbing, elctrical, or any other thing we had been working on. To hear that he was let go possibly over some drama or poor management is truly a loss. I've always wanted to support these small community businesses but as of today and learning you got rid of what I considered your best employee over what I am hearing is drama and poor management I will be taking my business elsewhere. Bad for business Huges Ace Hardware. Sounds like time to reevaluate who you have running that place."

"This was my go to hardware store because of one person,and one person only... Rob.. after I caught wind of him being let go. I will not be shopping there. I'll be sure to let my friends and family know not to either... If you're wanting drama.. I'm sure you can take some drama classes... Or go back to high school... Keep it out of the work place ladies. Hopefully you get what you deserve.. we'll be taking our business to 10th Street.. do better ace hardware... Very disappointed."