Great American Cookies

"Worst cheese pizza ever and come on I asked for a lemonade refill, and they said they don't do refills on lemonade and the prices were ridiculous expensive"

"Bad experience Beware of this place Don’t waste your precious time going to this cookie place. We bought two cookie cake slices. I took one bite and had to spit out. So extremely stale and hard. The boy and girl working in there had the worstest attitudes when I asked for a refund and gave them back their cookies. They never would give me a refund and was rude to me and my husband and my 9 year old son. We’re on a vacation and was treated horrible. We felt like we got robbed. We paid for cookies we gave back to them and couldn’t eat. And he wouldn’t give us back our money.I have been to many American cookies over the years this was the worstest experience ever. And at a different store in the mall a lady told me that others know it’s a bad cookie place and she recommended to never to go there again. The guy that works in American cookie kicked us out for asking for a refund. People don’t waste your money in here."

"Went here for a family treat. My daughter ordered a shake in the only size they served, and I ordered a cookie sandwich using chocolate cookies. The manager gave me one with chocolate chips instead. I told him I asked for the other cookies, and he refused to remake it. He argued with me and wanted me to pay for the other one first. He again refused to make it and argued with me about it. Once i said I wasn't paying, he wanted to remake the item. I would avoid this place at all costs. It was a horrible experience."

"We enjoyed the employees humor and the ice cream was so great. I got their deal while I was there three weeks ago and It was so good I had to come back and get seconds."

"These are two new employees at marble slab and I am Ashleyand he is Jared. We promise to make your experience worth while!! To all our month ago not good reviews we actually have new staff who are guaranteed to make your experience 10000000 x bettter or its on me! Now please do understand we stay hectic 10000% of the day! And we do our best to please every customer as best as we can! Hope y’all will give us another shot at being the marble slab creamery you expected! Hope to see you really soon ! I’m. Ashley and look forward to seeing you real soon"