FUNBOX ST. LOUIS - RICHMOND HEIGHTS 1276 Saint Louis Galleria Street, Richmond Heights, MO 63117

"PARENTS PLEASE BEWARE there is an area across from this pyramid in the picture. It has orange walls around it so it looks like part of the bounce house but the inside is hard astroturf and they keep the speakers and speaker stands in there so if a kid jumps over the wall not knowing what’s in there they can easily end up with a concussion (like my son did) or worse. I could not tell it wasn’t part of the bounce house so I don’t know how a kid is supposed to know better. Nearly all of the employees were laying around in the back area and not keeping an eye on what is going around on. There was only one guy working paying attention who thankfully ran over and carried my kid out of the bounce house because he hit his head so hard he was staggering. He checked on us repeatedly and offered my son water and a snow cone. We decided to leave and go to urgent care and ultimately ended up in the ER. I was so stressed I didn’t get this employee’s name but I hope he will be recognized because he went above and beyond. The guy taking tickets took my phone number as we were leaving and later called to see how we were but when I text him my concerns about this dangerous area needing to be covered or blocked somehow I got no response. It would have been nice to have been at offered a refund or at least a credit since we only got to bounce about 10 minutes. I hope they will at least take action so that someone else doesn’t get hurt."

"First and foremost, my children (3.5 and almost 7) had a blast. The only complaint they had was that I didn’t buy them a snow cone, and I made them leave. So I consider that a win. Now for my thoughts….I do realize the liability I accepted by participating; and also the difficulty of maintaining and staffing this type of thing, but I was disappointed that we encountered a lot of water, leaves, deflated sections, and very limited staff supervision. I ended up in a precarious situation where I was wedged between the wall and a large inflatable and the crevice I was stuck in was completely filled with water. It was scary and stressful for me to try to figure out how to get out as there was no staff around to help, and I can’t imagine what would have happened if a kiddo had ended up in there accidentally. When I got out I was completely soaked, and I had to buy new socks to be able to continue supervising my children. There was also a situation where an older child tried to pick up and throw my 3.5 year old off the top of an obstacle and my husband had to intervene quickly so she didn’t get hurt. Again, would have appreciated a staff member monitoring. So essentially watch your kiddos very closely, expect to get wet even if it isn’t raining, and anticipate your kids having a great time!"

"I think this was an awesome idea for family fun. My time slot (1030) was perfect and there weren’t too many people there. However, it was sooooo hot. I think it would be better served either in the spring, fall or if there was an awning to cover the arena. Also, water could have been available for free as it was so hot outside or there could be a precaution to bring water with you in the website during check out. I hope this helps."

"We went on Saturday 9/2. There were way too many people allowed inside during the allotted time slot. Kids and adults were EVERYWHERE. I suggest having a certain time for the different age groups. For instance, there were adults jumping on the same attractions that small children were on, which is not safe. Also, attendants need to be in or next to the attractions to make sure children are taking turns and being safe. Lastly, there is no reason bottles of water are $7, on a hot day. This is a bounce house, not a Cardinals baseball game."

"My family and I went on Saturday at noon and it was entirely too hot. The bounce houses were burning our skin because the heat was beaming down on the bounce house. There was an extreme amount of people in for one time slot which made finding a seat almost impossible. They offered snow cones for purchase but the line to purchase was insanely long. I felt like I was going to pass out just waiting. There was little to no covering to keep the sun from baking you. In theory this concept is a great idea but not for super hot days. Anyone who has ever rented or owned a bounce house know they are not fun in scolding heat. We were slotted for a 90 minute slot but due to the heat we only stayed about 30 minutes. It was just too hot. I will say that the staff was amazing. Every one I encountered was super nice and they had ice cold water for sale. I will try to come again in October if it’s still open. To see if it’s better when it’s not so hot out."