Animal Hospital of Nebraska City

"Very concerned to learn a dog escaped and this hospital waiting 24 hours to inform the owner, and he only found out because he came to pick the dog up. Seems like owner can’t do much with law enforcement and the vet doesn’t seem to be helping find and capture the dog they lost. Maybe shouldn’t be boarding dogs if you can’t responsibly handle it and any accidents that happen. I’d suggest getting cameras. Smh owner still searching for his dog around a HIGHWAY!!! they have to continue going to work, etc. while trying to find their dog in the wild. heartbreaking. I hope you guys figure out where you went wrong. Telling the owner he isn’t allowed to raise his voice at you guys is ridiculous considering he has every right to be EXTREMELY upset and you gave him no answers about what happened other than “the dog shouldn’t have been able to escape” and waiting 24 hrs to inform the owner. What kind of employees are you hiring? You should be telling people IMMEDIATELY so they can start looking for their dog. The more time passes the worse it gets. And you guys are supposed to perform surgeries and medical procedures and checkups on animals but can’t even get the boarding aspect right? Smh I’d never bring my animals anywhere that’s let something like this happen the way it did."

"How you manage to NOT inform an owner that you lost a dog in your care???? That is beyond me! Volatile behavior for one- for two, how are you not exhausting all your efforts to help this man find his dog? This is a family member. Negligent behavior"

"Front office staff and vet tech are very nice, professional, and helpful…the doctor on the other hand…NOT SO MUCH. Dr. Sarah was EXTREMELY unprofessional towards my wife at our visit today. We were a few minutes late, for which we apologized, and she absolutely took us to task over it. Furthermore, she became VERY irritated and defensive when we weren’t 100% on board with her assessment of what was going on with our animal, very quick to tout her “17 years experience” as if we had the audacity to even considering questioning her. In nearly 30 years of owning animals, we never been treated so poorly by a veterinarian. DEFENSIVE. COMBATIVE. CONDESCENDING. DON’T BOTHER COMING HERE."

"Easy to find. Not far from NE City. Staff was excellent & super kind. From the standpoint of someone used to the Dr office style vets in Omaha, this is definitely a change back to casual small town business. Be prepared for the possibility of a lot of barking dogs back in the kennels that are connected to the waiting room. Non-emergency visits are definitely handled at a leisurely pace, but the service is worth adjusting your day around it when you have a sick furkid."

"It was cheap...so if you're frugal like me it's great! Staff was friendly until we dropped our dog off for boarding. Then they were short and cold with me. If you can overlook that, then you'll be fine."