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Midwest Urology Center: Schoenfeld Roger H DO
2709 West 13th Street, Joplin, Missouri, United States
About the Midwest Urology Center: Schoenfeld Roger H DO
Midwest Urology Center, led by Dr. Schoenfeld Roger H DO, is a leading medical institution located at 2709 West 13th Street in Joplin, Missouri. Specializing in urological health, this center offers expert care and treatment for a wide range of conditions affecting the urinary tract and reproductive system. Dr. Schoenfeld and his team provide comprehensive and personalized care to patients, utilizing the latest advancements in urological medicine. With a commitment to excellence and patient-centered care, Midwest Urology Center is dedicated to helping individuals achieve optimal urological health and well-being.
2709 W 13th St, Joplin, MO 64801, United States
Opening hours of Midwest Urology Center: Schoenfeld Roger H DO
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 12:00
Saturday:
Closed
Sunday:
Closed
Reviews of Midwest Urology Center: Schoenfeld Roger H DO
"I tried to get appt for my husband and the office staff are the worst I have ever had to deal with. His previous Dr in OKC sent his records to them 3 times and they still cannot find them. Some how the Dr needs to do some office cleaning. He cannot get appointments because of his inadequate staff. Grace I think her name is always said I will call you back and not once did she call. I finally ask to speak to her supervisor and she said she’s busy right now. I said I don’t care if she’s busy or not you put her on the phone. After a wait I got a lady named Donna and she was to call me back after she looked for his records. Did she call me back NO!! I called back again and nope his records were no where to be found. If Dr likes his office ran like that then shame on him. No one wants to go somewhere that the people are rude to you for no reason. BEWARE IF YOU THINK YOU WILL GET EASY APPOINTMENT BECAUSE YOU WILL NOT"
"The doctor was wonderful but his staff was very rude and argued with us about our insurance policy that we tried to keep explaining we don’t get a card To show proof of insurance we just have a policy number because that’s how the military operates even the military insurance people told us that they have never had a card In the 25 years that she’s worked there!!! I will not go back because of the staff"
"This Dr is the worst Dr. I have ever been too. Said if you don't like what I have to say go find someone else. Wouldn't let me ask questions at all. I had urine sensitivity test they got the results in on the 1st and I had to call on the 7th to get my results. This Dr has no empathy or care for his patients. If you can get a referral to any other Dr. take it.."
"From the minute I walked in the door I was coldly greeted by the most rude, abrasive and unprofessional receptionist who is the first person that represents the practice. I complained to the office manager who suggested that I go somewhere else if I don't like them. She outright defended the receptionist by being even more rude and abrasive. I will followup with doctor and see how that goes. He seems pretty laid back and easy going. He tells me just to drink water and that don't worry that prostate cancer is slow growing. He is methodical and has a plan somewhat in place. For one, we don't know if its cancer for sure until further testing is done. Two, the person that schedules procedures shows no sense of urgency. They blamed my other doctor not getting clearance to proceed. Well I followed up and found out that they are taking 3 days to schedule my procedure. I am stressed , anxious and scared. I told the scheduler and office manager this and the manger just blew me off, threatened me by asking if I like their practice or not and that she would talk to the Doctor about this. I told her I like the doctor and nobody else in the office. This is unbelievable that a patient is treated like this. I hope things are different when dealing with the doctor. I have to have faith and trust in him. I will give him the benefit of the doubt unless something else changes my mind. Only time will tell if I have a long term relationship with him after diagnosis is done. I hope things work out."
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