Arby's 6666 Chippewa Street, St. Louis, MO 63109

"Everything was great. My only issue is that their Mac n cheese bites are a bit pricey for what you get once you compare quantity and price to White Castle. At Arby's you get 4 for the same price as 12 at WC"

"The outside lights have not been on in months, makes drive thru hard to read. Today I went and when I pulled up to order No one said one word, after about 8mins, I just said “ Hello! Are you guys open?” Then I heard what I thought was a Hello back, so I said “ Oh Ok! Im ready to of ready whenever you’re ready.” The guy ( fat black man with a feminine voice and glasses) responded back in a very rude tone “ I said hold on maaaaam!” I apologized and said “ oh I’m sorry I didn’t hear that! I thought you were saying hello! “ So I waited another 5 mins, thinking maybe they were new and being trained. The comes back and just asks “ what do you want ?” Lol So I start to tell him and he cuts me off. So at this point Im worried they will do something to my food, so I just tell him “ never mind I’ve changed my mind bc you are being very rude!” He responds “ ok bye!” Don’t Know how this place is still running. The food is always good, but it has the worst customer service."

"My cashier Kayla was very kind to me when I came through the drive thru on Halloween. I was having a really bad day, I am in missouri for a travel nursing assignment & this is my first holiday away from my family. She had a great attitude despite working on Halloween. Kayla offered me a sucker which made my entire night. I appreciate her very much. You are lucky to have her on your team!"

"Arby's - I hadn't had it for years. Today I did. The service at this location was excellent. Professional and courteous. The food was fresh and hot still once I arrived home. The roast beef and cheddar wasn't as tasty as I remember. Otherwise, as fast food goes, the meal was pretty good. Giving credit where credit is due given staffing shortage at many drive throughs and having to order food from careless employees who are seemingly poorly-trained."