H&R Block

"Eric Coleman failed to complete and file my taxes by the tax deadline. I dropped off my taxes in early April to Eric at the SHAWNEE, KS office and was promised they would be done and filed by the deadline. After hearing nothing from Eric, I called and was told he “misplaced” them (in other words, he lost them.) Eric failed to apologize and still charged me the filing fee. He then lied and told me he would request a refund and that I would receive a check within two weeks. Guess what? The check never came and I am now stuck with late penalties. Eric Coleman has no integrity and is dishonest. He should not be working for H&R Block or any other trusted organization. This experience has been a dumpster fire. Go elsewhere if you want your taxes filed correctly and timely by an honest person who cares about the client."

"They do taxes the way a combine does corn fields. There's noise and debris everywhere, but in the end there is a ton of corn. It's amazing. It is also a fantastic place to work."

"Signed up for the 15 min consult. When I got to the office they missed my appointment (the receptionist misunderstood) then the manager told me bluntly they don't do that and never have. I asked about the reservations online that have a consult and he said they don't do that, never have, and doesn't know what Im talking about."

"They were very experienced. She was able to cover my overseas service, stock, and crypto earnings with eases. Fast and easy appts in person or drop off. If you use the online appt scheduler, note that even though it creates a Google calendar event for you, it will not actually be scheduled unless you respond to their confirmation calls or email after you have used the scheduler."

"Tax preparer Eric Coleman was horrible. I dropped off my taxes this year for convenience thinking I wouldn’t have to spend much time in office. However, I still had to schedule an appointment to come sign and pick up my taxes. This took 30 minutes!!! I should’ve just scheduled an in person appointment to do them in the first place. Complete waste of time. I was very frustrated with the customer service and overall experience. I began reading several unhappy reviews out loud and Eric told me I wasn’t allowed to read in his office, that I needed to stop speaking. He was awful. The entire experience was horrible."