H&R Block 135 Crown Hill Road, Excelsior Springs, MO 64024

"Very misleading thought I was getting my taxes done turns out it’s just a drop off did not know and was very confused at the end of our session she was very friendly and towards the end I was asking how much we were getting back she didn’t know I was confused and was like didn’t you just do our taxes she said I just sent everything into a person who will review within a week or so I did not know my wife didn’t know no one’s ever heard of that before there needs to be a sign explaining what this HR does I would’ve never done this but since it was already finished up what choice did I have. Was very frustrated there needs to be a sign saying that this is a drop off only office we don’t actually do your taxes same day I think somewhere it needs to be said even if you Google them it doesn’t explain what they do it says we prepare taxes doesn’t say that they don’t actually do it they send it to a professional so irritated"

"The lady has no idea what she is doing. Ask you the same questions over and over. Told her I had a lot of papers she seemed like she's never seen papers before. No one is in the office it's drop-off only and scans only and someone calls you. Avoid and go somewhere else."

"my wife and i was treated with great respect . we will never go any place else it is always perfect answers all of our questions . plus we never have to worry about our taxes thank you so very much"

"I've had the same person prepare my taxes the last 3 maybe 4 years. She is familiar with my situation and always help me know what I have to deal with next year. I love her."

"Twice I delt with h&r block this year about my state taxes and the state still does not have my taxes this has been going on sence February I should have had my refund by now but it seems no one knows what's going on with my taxes not even h&r block who prepare them they suck can't get no were with these people thank you John Langley"