Hamilton Plumbing, Heating, A/C & Rooter
8320 Nieman Road, Lenexa, Kansas 66214
About the Business
Hamilton Plumbing, Heating, A/C & Rooter is a general contractor and plumber located at 8320 Nieman Road in Lenexa, Kansas, United States. They offer a wide range of services, including plumbing repairs, installations, remodels, and upgrades. Their trained technicians can also provide solutions for heating and cooling systems, as well as electrical repairs and maintenance.
As of September 1, 2023, Roger the Plumber has joined forces with Hamilton Plumbing, Heating, A/C & Rooter, bringing over 40 years of experience and a team of over 90 skilled technicians, plumbers, and electricians. They are known for their exceptional customer service and satisfaction, with numerous awards and recognition in the industry.
Hamilton is a leading provider of HVAC services in Kansas City, Missouri, and Kansas, ensuring that your home's systems run smoothly for optimal comfort. They offer a $1,300 Buy Back credit for the removal and disposal of pre-existing HVAC systems, along with up to $3,200 in Federal tax credits on select systems. Their eco-friendly plumbing solutions can help you save money on utility bills and protect the environment.
With over 8,000 five-star reviews from satisfied customers, Hamilton Plumbing, Heating, A/C & Rooter stands by their Exceptional Service Guarantee. If you are not satisfied with their work within one year, they will make every effort to meet your expectations or provide a full refund. They also offer a range of water filtration systems tailored to your home's needs, ensuring clean and healthy water for your family.
Whether you need basic HVAC repairs, full system replacements, indoor air quality solutions, or eco-friendly plumbing services, Hamilton has you covered. Their team of experts is dedicated to providing top-notch service and ensuring your home is comfortable and efficient year-round. Contact them today for all your plumbing, heating, cooling, and electrical needs.
Reviews
"Terrible communication and an utter disappointment during a time of need. I had a sewer backup last night and called Roger. I was told they could get me in between 8am and 12pm. At 12pm I called because I had heard nothing. They said they were running behind and that I was 2nd in line. Two hours later, they finally called and learned that they "had no technicians and wanted to schedule me to another day". Excuse me, but what possible reason is there for this? No explanation was offered beyind a lack of techs. I was supposedly second in line, so what this looks like*, is it looks like you just gave my timeslot to someone else? I can't know because no further explanation was offered. I don't know if I was lied to at some point or what, but you absolutely should have communicated earlier. I wasted my entire day. I was counting on you guys to get here today* so I could call StateFarm and get my claim started. I was counting on you to help me and the 3 other folks in my house have working toilets. We cannot get started on trying to salvage clothes, because we need to run the washer-- and we can't DO that because we need to make sure it won't make the flooding worse. I won't trust you to keep your word when it matters most. I won't count on you guys again."
"Nick arrived timely to our appointment and got right to business. He explained his assessment of our AC unit and his suggested repairs, I appreciated his honest feedback. The price was very affordable seeing as we are in their select member club (?) and Nick completed the service quickly. This is one of the hottest days of the year and we appreciated Nick getting our AC up and running!!!!"
"Richard White did an estimate on my plumbing. He is extremely knowledgeable , bright and honest. He is also kind , understanding and patient. Even if it wasn’t easy to hear, he told me the truth. If I could afford him , he would definitely be my first choice. So sharp! I enjoyed talking with Mandy about England ( not often that I can do that). Cynthia nice too . Thank you."
"I don't write reviews, but the service Roger the Plumber performed to install a gas line in our outdoor landscaping project required posting for others to consider as they evaluate other service providers. Roger provided us, using a contractor for the project, with a quote of $3,000, which was after a full inspection of our backyard, including any trees or other obstacles that may need consideration as they installed the line. When the arrived, they trenched as close to the tree that we wanted to keep alive as possible, tearing through the roots and every line of our sprinkler system. They did not obtain the required city permit for the gas, nor did they even complete the job. The Company stopped communicating with us. Once we determined a permit was required from a separate plumbing company, we hired that trusted company to obtain the required permit and finish the job. Roger did not provide an invoice for almost 2 months. We tried to contact them several times for the invoice, but they did not return our calls. The final bill was $6,900 and they suggested they would put a lien on our house if we did not pay immediately, as if the invoice was past due! Overall, this was one of the worst experiences I've had with a service company!"
"Tech was kind and professional. however, I paid for a cleaning but didn't appear that they cleaned housing (dead insects still in housing), did not use compressedair or electronic vac to clean wiring or circuits and according to new Tech from competitor firm I had out today for bent gas control valve pins he said it was dirty and they didn't clean flame sensor either. Roger's did say squirrel fanneeded deep cleaning which they could do for addl 368$."
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