We Fix It Phone Repair

"I didn't end up using them, because my phone is just to outdated to repair, however the gentleman I spoke with the day I called was excellent and very helpful in answering my questions and explaining what all was involved and how long it takes etc. If I have a need in the future you'll be the first place I'll go."

"They won't even attempt to fix your phone if there is any real damage. "cell phone repair" is misleading. Should lable themselves "screen repair" if that's all they're willing to do. (Which they wouldn't even do for me). I was told to "just buy a new phone". Though my phone is fairly damaged, All I needed was a new screen for the phone to work, I told them I was willing to pay for just the screen and they wouldn't have to worry about the rest, but they refused to even try. They also told me "It wouldn't be worth it monetarily to you" (insinuating I wouldn't have enough money) without actually asking why I needed THIS phone fixed instead of buying a new one. If I'm willing to pay whatever it takes to get it fixed then IT'S PROBABLY WORTH IT MONETARILY FOR ME. Thanks for the wasted trip."

"Didn't honor an appointment made online and confirmed. Apparently the website allows you to book time slots that they won't work with so you'll book your slot and drive 2 hours only to be turned away. Also, don't bother calling to confirm on the morning of because it's probable they will confirm your appointment but you won't be serviced due to time (I scheduled 2 hours prior to their closing time). Staff was friendly but scheduling/inability to complete service as requested and confirmed was extremely frustrating."

"I've had several phone battery replacements done here over the past couple years. Customer service is always awesome, employees are straight and to the point and the repair time is relatively short. Great place."

"The guys at the Kansas Expressway store were very helpful. The new battery is only slightly better than the old one. I dont feel it is their fault. I didnt even know I could get a new battery and they told me they could put one in my Samsung 6. They also put a new screensaver on and it is a lot better than my old one. I would go there again."