Complete Aqua Care - NWA
3305 Southwest 14th Street, Bentonville, Arkansas 72712
About the Complete Aqua Care - NWA
Complete Aqua Care - NWA is a premier aquatic care facility located at 3305 Southwest 14th Street in Bentonville, Arkansas. We specialize in providing top-notch services for all your aquarium and pond needs. Our dedicated team of experts is committed to ensuring the health and well-being of your aquatic pets through professional maintenance, water testing, and quality products. Whether you are a beginner or experienced hobbyist, our knowledgeable staff is here to assist you every step of the way. Visit us today and let Complete Aqua Care - NWA take your aquatic experience to the next level.
Photos of Complete Aqua Care - NWA
3305 SW 14th St, Bentonville, AR 72712, United States
Opening hours of Complete Aqua Care - NWA
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Complete Aqua Care - NWA
"Complete Aquacare just finished installing a the 30' illusion fiberglass pool from Imagine pools. We looked for a pool company for a year after building our forever home. Most wouldn't return my calls or answer emails. Lewis answered right away. He advised us on what model would fit best in our yard and what features we really needed vs those that we could live without to keep the budget under control. The total install time was about 3 weeks. Lewis said they would dig on Monday and set the pool on Tuesday and it actually happened on schedule. It would have been done in 2 weeks, but it rained on concrete day, so we agreed to wait until the next week. Buddy, our installer, and his team were professional, friendly, and explained everything. They cleaned up after the job every day and communicated well every step of the way. They came down to close the pool today for the winter. We are excited to open and enjoy it all summer next year. If you are looking for a family oriented pool company that keeps their word and does great work, you should call this one."
"We have to call around once per month due to negligence by techs on basic maintenance. We will get a good tech who spends more than 4 minutes here for a few weeks in a row, so we think things are turning around just to find they've been replaced with someone else who is back to below minimum standards. Each time we ask about what tasks are included in our visit fee, the list gets shorter and shorter. The prices have increased numerous times in the last year and now the service has increased to $50 per visit for a chemical balance and skim, without a guarantee that the filter will be cleaned out."
"Techs do a fine job with the pool though let it be known that just because they represent this company I guess they do not talk to the office people. You will be made to feel like a fool due to not understanding the workings of the business, even though you’re a customer. Docking off because of an issue with communication that cost me a good chunk of money. If services have been scheduled, a better form of communication and confirmation would make a huge difference. It’s crazy to be opted into a service due to a simple inquiry, never receive any notice about opting into said service, and being assured by techs that service has been paid for when confronted, just to be billed heavily and blamed for the mistake. Because of this I’ve taken my pool needs elsewhere."
"BEWARE, BEWARE, BEWARE. What a cluster. We had our pool opened by Complete Aqua Care mid May (pool by Burton installed 2018). During the opening, a long term associate broke 2 parts on the pool, provided no communication post opening and come to find out he quit after this day. The new owner came out several days later to redo the opening and made promises to fix everything. Well here we are, July 1 and we haven’t seen the company. I called several times and was told we were on the list to be costed but guess what, they never showed up. Then I was told they were waiting on a part and now no one will call me back. The part they broke is now being estimated to cost me up to $550 because I can’t just buy the cap I have to buy the cap and canister. This company should be ashamed of their customer service or lack of customer service. Please call around before using Complete Aqua Care!!!!"
"David and his team did a great job on our in-ground pool. We checked price and features with five companies and went with Complete Aqua Care-NWA. Several items that sold us on this company (besides the friendly and professional people) were PVC walls, gravel fill behind the walls, standard 4 foot wide deck, a large equipment pad to accommodate a storage box or future heater, a standard pre-filter to extend the life of the filters, and automated pool controller for lights and water features and robotic cleaner (Hayward AquaVac 650). Although the landscaping is not complete, we already enjoy the sound of the splashing water. We can't wait for warm enough water to jump in!"
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