Synchrony Financial

"Watch what benefits or rather lack of them you get with your new card. Because you dobt always get exactly what the promo letter states. Shady shady bank..."

"Waited on their stupid phone line for 16 min anbswering questions, then finally got an unqualified Supervisor with an attitude named Taaja, in Kansas. Synchrony took two payments out of my checking account and won't give back the second one. I'm sitting with a credit balance and they won't refund the duplicate payment 15 days ago! I hate At Hoime/Synchrony Bank! Closed my Sam's Club Account, Walmart account and now At Home. Don't use them."

"I reached out on the social media account (Facebook) to get information to pay off my loan. I am an active duty Soldier deployed overseas with only Wifi. My family was in the hurricane Ian with their house destroyed. My account was going to be overdue in two days. When I inquired what I can do with the situation at no fault of mine. The only option I received was to inquire a late fee. It's sad to know that this company doesn't have other alternatives for service members serving overseas with the many technological options out there. Obviously, I'm in a bad place needing a loan, deployed away from my family, and a hurricane just hit my house. Now, my only option is to eat this late fee from this company. This will motivate me to pay this loan quicker to limit the amount of customer service I receive from this company."

"Got an interest free loan through Synchrony at the Mattress Firm. Don't be late on a payment. I just found out I was gouged $28 as a late fee for being literally 2 days late on a $30 payment. Most reputable organizations won't charge you a late fee until you are legitimately late. Like a month or more. Not some casual 2 days because someone didn't get around to their monthly finances for a given month as early as they normally do. If you don't want to give out interest free loans, then don't. But don't pretend like you are and then gouge people for the slightest infractions. I'll be paying off this loan completely next month and never doing business with Synchrony again. They can't be trusted to do proper, honest business dealings."