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Geek Squad
19110 East 39th Street South, Independence, Missouri, United States
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About the Geek Squad
Geek Squad is a technology institution located at 19110 East 39th Street South, Independence, Missouri, United States. Our Geek Squad Agents are dedicated technology experts ready to assist with any tech issues you may encounter. Whether you bring your tech to us or we come to you, we provide installation and repair services for a variety of products in your home.
Total Tech Support is a membership program designed to support all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home, assess your tech needs, and create a customized plan. We offer services such as phone repair, Apple repair, computer and tablet setup and repair, TV setup and mounting, smart home installation, appliance repair, car electronics installation, gaming console repair, camera and camcorder repair, and more.
Geek Squad Agents are available 24/7, 365 days a year to provide repair, installation, and setup services for a wide range of products. Whether you need your TV mounted, appliance repaired, car electronics installed, or cell phone repaired, Geek Squad is here to help. Additionally, we offer tech tips, expert articles, forums, and Geek Squad Protection to ensure your tech remains in top condition.
Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to discuss any questions or concerns you may have about your tech products. We are here to help you get the most out of your technology, discover new innovations, and stay up-to-date on the latest tech trends.
Photos of Geek Squad
19110 East 39th St S, Independence, MO 64057, United States
Opening hours of Geek Squad
Monday:
10:00 - 21:00
Tuesday:
10:00 - 21:00
Wednesday:
10:00 - 21:00
Thursday:
10:00 - 21:00
Friday:
10:00 - 21:00
Saturday:
09:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Geek Squad
"We paid 250 dollars per their price for TV mounting. Day before installation guy called and Said there will be extra 130 dollars because it is above fireplace. Crooked business policy"
"My 91 year old mother contacted geek squad because her password was not working when trying to log into her computer. A kid came out and assured her he would fix it. After over an hour he charged her a $100.00 and said he'd be right back. Of course that never happened for he never came back That aggravates the hell out of me when the younger generations are guilty of elder abuse especially my own Mother. A refund is all we are requesting for after several hours of I trying several options... I finally figured it all out without geek squad's help.l"
"I have 2 TVs and an air fryer that need repaired. On the website I was only able to schedule one device, not kowing if I have to schedule the other two separately. Calling is no good due to automation so I never found out the answer other than I need to schedule online. Today I went with all three. Upon arriving I asked for help to get them out of my vehicle to just be handed a cart. In regards to the air fryer I was told it would be better to just buy new. Didn't even get the chance to bring it in the store. Upon entering with the two TVs the first question was if I'm here to trash them.... getting to the Geek Squad desk no one was there . There were also no customers in front of me. When a worker finally got to me, I was told that they cant work on any of it if not purchased or under warranty at their store, which is completely different from what I remember. I feel like it was a waste of time, effort, gas, and money on my part. I'm highly disappointed! However, if you all don't want to do your job and make money then by all means go out of business."
"Person I talked to on phone said they could fix my phone screen and they referred me to my mobile provider or a different place which also said they couldn't fix it. (Just the outside screen on the v60 thinq dual screen so basically the phones screen case) which wasted my time because I made an appt after being told they could fix it"
"Eli with the mobile install dept at the Independence, MO location is awesome. Super knowledgeable and friendly. Got me fixed up quick and everything is working perfect! Thanks again Eli!"
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