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Madison Avenue Psychological Services
5775 Northwest 64th Terrace, Kansas City, Missouri 64111
About the Madison Avenue Psychological Services
Madison Avenue Psychological Services is a leading mental health institution located at 5775 Northwest 64th Terrace in Kansas City, Missouri, United States. Our team of experienced psychologists and therapists provide a wide range of services to help individuals overcome challenges and improve their overall well-being. From individual therapy to group counseling, we offer personalized treatment plans to meet the unique needs of each client. Our compassionate and skilled staff are dedicated to providing a safe and supportive environment for healing and growth. Contact us today to learn more about how we can help you on your journey to mental wellness.
5775 Northwest 64th Terrace, Kansas City, MO 64111, United States
Opening hours of Madison Avenue Psychological Services
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of Madison Avenue Psychological Services
"I have enjoyed the services through my EAP. It was a little difficult getting scheduled because I didn't know to leave my name, DOB, referred through EAP, and reason for appointment to get a call back."
"My husband called today to schedule an appointment. When they called back the lady was rude and disrespectful. My husband explained he wanted to see a certain therapist and was told she wasn’t excepting new patients (understandable) but when asked if he could be put on the wait she said the wait was too long. When she explained it was over 10 months and my husband said that was fine he’d wait…she said NO. I guess it’s easier for people to turn to drug then it is to get help. We will be looking elsewhere"
"I was referred to Madison Avenue by my job and was seeking some sessions with my spouse. I contacted the number provided and was called back the next day. I initially requested to be scheduled with Ms. Kaiser but due to her unavailability we scheduled with Jim Roberts. Our first scheduled appointment was on a saturday at 11am. We showed up 10 minutes before the appointment and waited for 40 minutes before Mr. Roberts came out to the waiting room apologizing for our wait. Noticing his unorganized demeanor at that time I asked if he wanted to schedule for another time and day. We schedule for Monday at 5pm. We showed up 10 minutes before the appointment and after 30 minutes of waiting we left. I tried to reach Mr. Roberts several times while we waited with no success. I got a call from Mr. Roberts the next day apologizing for missing us. Unfortunately, we decided to try and meet with Mr. Roberts the following Tuesday. This time he called in advance to cancel on us. I have called Madison Avenue to attempt to have an actual professional assigned to our request with no response. In my opinion this is a very unorganized and unprofessional establishment. Definitely not worth your valuable time nor any additional frustration."
"Therapist never showed up for our appointment. I was later told by someone in the scheduling office that he had been called out of town and apologized that he did not cancel the appointment. Office felt sketchy at best. No reception, one provider came out to tell a client that his computer was frozen, so he actually didn’t know which of us he was supposed to see and in the 30 minutes we wasted waiting there, another lady came in hoping to retrieve some paperwork because no one had responded to her calls or emails in a week. This place seems to be run by unprofessional and unorganized people. We won’t be back."
"These people are a joke. My wife’s last visit was in September and they had an issue with insurance. My wife sent them her insurance info in an email like she was asked to do and no one had ever replied until today. It has now been 2 months. They claim that they ran her insurance and they can not find her and they are now requesting money from her. Mind you they have not tried to contact my wife in 2 MONTHS!! My wife called her insurance and they immediately were able to pull up her file. They also informed my wife that this place never submitted a claim at all. Hmmm interesting. I guess these people are just super incompetent. Not really sure what kind of scam this place is trying to pull but I will make sure that the BBB hears about it. This is ridiculous! I highly suggest people go elsewhere!"
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