BMO Bank N.A Branches

"When we lived in St. Joseph, MO we chose to bank at BMO Harris. The service was positive and staff were friendly. The branch manager at one point sat down with me and, when trying to open an account we were going to use as a sinking fund, she kept on pressing me about opening a credit card. We don’t use credit cards— never have, never will. I made this clear in several conversations with her, including this one. Lo and behold, I received a BMO Harris Credit card in the mail. When I asked the branch manager, she claimed to have no idea how that could happen. Yikes! We would have shut down our accounts immediately but we were relocating in a couple months. BMO lost me."

"Horrible business practices. $200 was credited to our account as a “promotional perk”. Awesome! Money was spent. And then without notification the money was withdrawn! So here come the insufficient funds charges. When I called irritated I was informed that it was an error and that notification was sent letting us know it was being withdrawn....1. No notification was received by me and 2. That money was spent! And now I have fees for your mistakes! HORRIBLE BUSINESS PRACTICES!! Never do business with this place. What a joke of a bank."

"Very professional staff, they have gone above and beyond to address any issues I might have had and are very quick to help."

"Everytime I come to this bank I have to wait for a very long time. The lady at the drive up always tells me to come to the lobby but then she doesn't come up and takes care of people driving up. She is super rude and isn't very helpful. I'm considering leaving the bank just because of her."