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Springfield Pool & Spa
3117 South Campbell Avenue, Springfield, Missouri 65807
About the Springfield Pool & Spa
Springfield Pool & Spa, located at 3117 South Campbell Avenue in Springfield, Missouri, has been a leader in the pool and spa industry since 1987. With a mission to serve customers with quality, professionalism, and trust, hundreds of customers have chosen to build their dream backyard with Springfield Pool & Spa. The pride of craftsmanship is evident in every backyard environment created, improved, or maintained by their team of qualified professionals. Constant research and innovation ensure that they are equipped with the best equipment and building practices for each project.
Specializing in custom design and remodeling, Springfield Pool & Spa offers Bullfrog Spas with the JetPak Therapy System™ for a peaceful body, mind, and home experience. Dream Maker Spas provide a simple, affordable, and durable way to enjoy a tranquil spa getaway at home. Ranked as the #1 U.S. value spa, Dream Maker Spas are designed with superior insulation and heating technology for energy efficiency.
With over 30 years of experience, Springfield Pool & Spa's team of pool and spa technicians service accounts throughout southwest Missouri. They offer above ground pools from industry leader Doughboy, ensuring quality materials and construction for years of enjoyment. Springfield Pool & Spa prides themselves on providing superior service, eco-friendly practices, and cutting-edge technology to meet the needs of their customers.
Photos of Springfield Pool & Spa
3117 S Campbell Ave, Springfield, MO 65807, United States
Opening hours of Springfield Pool & Spa
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of Springfield Pool & Spa
"We went in to buy a spa and talked with DJ. He was very helpful and helped us to pick out the best one for us. It was ordered and he kept us informed when it was delivered to them and held it in the warehouse until we could get an electrician to come out and install our electric box. I highly recommend this place to anyone. The guys that brought it out and set it up were great. Fast and very helpful. Thank you for everything."
"I was in the store today and bought over $300 worth of products for a spa I bought from the store a couple of years ago. I called ahead before I made the trip to the store and the rep gave me a list and told me about the green bag thing. I explained that I didn’t get a green bag, My sales guy is no longer there. The process back then was not without issues though we paid cash for the spa and delivery. Now the rep on the phone was very nice and told me it was not going to be an issue, just ask for a new one and they would take care of me. None the less, today I inquired about this green bag thing and was told nope! No bag no discount!!! Even got an older guy to help and he said no discount regardless of what I told him though he said he did appreciate my business. That was a bit sarcastic considering the amount of money I spent and what we were discussing what $30? I was so upset I stated that I wouldn’t return and he said ok so they are ok with losing business over this 10% loyalty discount deal!!! Very disappointed!!!!"
"YOU HAVE A CHOICE! There are numerous reputable pool and spa companies to choose from in the Springfield/Branson area, and this is not one of them. I’d give anything to have taken the time to read reviews before getting tied up with this unprofessional, unreliable, and dishonest company. They were called for a repair that was NEVER MADE and sent a one-line invoice for more than double the hours they spent on the job over numerous visits. The hours they were there were mostly spent walking around, and even sitting in their truck in our driveway, in my opinion counting on us not being home in order to dispute the number of hours they should have billed. They finally gave up and left without making any sort of repair. Our first step was to try to have a reasonable conversation about the invoice amount, but the owner would not even speak to us. Customer satisfaction seems to take a backseat to egoism and defensiveness with him, which is a common opinion in other reviews written by their customers, and one that comes through in his "owner responses" to negative reviews. Disputing the bill resulted in the involvement of a collection company and threat of lawsuit—in my opinion, overbilling and subsequent intimidation is their M.O. and the method by which they remain in business. Save yourself now and call another company. I encourage you to read reviews before you hire anyone—there were several negative ones written for this company that reflected very similar experiences as ours, to the point that I would never have contacted them had I read them beforehand. Do yourself a favor and call someone else who actually cares about their customers. PS--zero stars was not an option or that is what they would have received."
"My spa was deliverable and completely set up and ready to go in a fast manner. The service guy went over everything with me. Greatly appreciate doing business with them and DJ was amazing and very patient with me while getting my area ready. It was a great pleasure doing business with you guys."
"We got off to a rough start with our Bullfrog Spa. The weather was icy in February (obviously not their fault) and it took a while for it to get delivered, and then we had some minor inconveniences with it after that. The customer service was great, and the manager even gave us a second round of free chemicals for our troubles! We love our spa and would highly recommend Springfield Pool & Spa for your next hot tub purchase!"
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