Home Cleaning Center of America

"When I complained about the cleaning service, they fired me. Do not complain."

"If I wrote this review possibly three months ago, back when I was still a new customer, I would have given them a 5. The thing is that recently, they have not been at par with expectations in the job they do. They've been arriving late or they sometimes would cancel."

"Home Cleaning Centers of America, West County, was excellent! They start with an in-home consultation with an owner. We did a thorough walk-through together and Laurie described the type of services they can provide. She was incredibly professional, friendly and attentive to my specific needs/requests. She clearly communicated their process, how they clean, the team structure and the associated costs. She was very honest about what things would be extras and ways I could even save money, and she provided a quote before she left. It was a very low pressure, highly informative meeting and based on Laurie's professionalism I signed up on the spot. Exactly as she had described, her office contacted me within 24 hrs to set up our first appointment and get me on a bi-weekly schedule. The team showed up exactly when they said they would and completed their work within the estimated amount of time. The cleaning was outstanding!!! I have used a handful of different cleaning companies/individuals and the Gold Team from HCCA provided better service than I have EVER received for cleaning. They were amazingly thorough, addressed everything I had discussed with Laurie and were meticulous in replacing items where they found them. My entire home looked and smelled wonderful. I even checked the blinds, in corners and under tables and they left nothing uncleaned. I could not be happier with the service provided from HCCA, from my first meeting with an owner, to the responsiveness of the office staff, to the incredible work of the Gold Team. I would (and have already) highly recommend them. Thank you HCCA for treating my home with as much respect as I do - you definitely have a customer for life!!!"