Arenz Pest Management Solutions, Inc

"We recently were going to buy a home. We had arenz pest as our termite inspector, along with a different general and sewer inspector. Don, our termite inspector from Arenz, came and was in and out in 30 minutes, said everything looked good! Then, 4 hours later, when our general inspector went into the crawl space to double check, he found extensive termite damage. He said his screw driver was able to go right through the wood it was so bad! I couldn't believe someone could miss the entire point of their job. I'm not sure he even went into the crawl space. Considering if not for the general inspector, we would have bought that house and it would have costs us thousands of dollars, I was pretty upset. However, we weren't offered a refund, or even an apology. They just sent us both reports- one that was "good" and the accurate one the next day. Trust is a huge thing for me when it comes to inspectors, and I don't think you can trust Arenz, at least not Don that works there."

"Recommended by a realtor for termite inspection for purposes of home buying. Although it is plastered all over their website, THEY DO NOT INSPECT ATTICS, or at least that’s what their response was. They did not provide me with a written report until after the inspection period closed and I requested it. I thought the general inspection report was combined with the termite inspection report because the general report contained termite inspection information in it. After the inspection period closed, a handyman the seller hired to do some work in the attic found a termite damaged board. This was the way I found out this company doesn’t inspect attics, even though the website mentions that they inspect attics as a part of their thorough home inspection. I knew there was old, inactive evidence of termites at the exterior ground level. But I didn’t want an untreated (never treated) house with evidence of termite activity up into the attic rafters. So, I lost my earnest money because of this subpar company. Many be they’re ok for spraying chemicals periodically, but they certainly are not truthful. At least not in my case. 3 months ago, they said they were going to consult their webmaster to change this information. To date, no change has been made."

"I have hired Arenz to do our homes quarterly spraying. They show up on time, ask you if you are having trouble with any certain bugs or areas, and are friendly and most importantly listen to your concerns. Well worth the quarterly service."

"We had two different techs come out (One to take a look at our problem, the other to do the work) and both were super friendly, answered all my questions and concerns and were very helpful. And PROMPT! Usually when a company gives me a time frame on when they'll arrive, they don't actually arrive until closer to the end time frame (or later!). However both times the techs arrived right on the dot! Definitely makes it easier to plan my day."

"I cannot say enough good things about the experience I just had with this company. They were right on time and the exterminator (Ryan) took the time to explain the product as well as what to expect. Having small grandkids, I am delighted to have learned that the product is totally non toxic. I would highly recommend this company! Thanks, Arenz"