Grease Masters 1818 Scherer Parkway, Saint Charles, MO 63303

"Made a call at 11:45am for service. The technician tried to put down on the invoice that he came in at 11:00am. How’s that even possible? Not to mention he tried to overcharge more than what was quoted over the phone."

"used them for grease trap cleaning on two occasions. I really wanted to continue even after they sent out letters saying they were increasing prices however the scheduling process needs alot of work, they give not even 24 hrs before they set your time the next day, so you kinda just wait in limbo for you to get the random call for next morning service. You can just say "I would like for you to come on a Thursday" when I explained that I wanted 3 weeks for the phone call and it was frustrating that the time was inconvenient the staff and even the manager Brandon was extremely rude and had very smart remarks when I asked rhetorically "how am I supposed to prepare for this" . No one on the phone actually sounded knowledgeable..just rude and ready to get off work. I would never recommend."

"They came to unclog the kitchen sink which was not being accomplished by another company. They did a fabulous job and got the job done in 20min. They also gave suggestion of how to maintain it clean to prevent pluggage. Very professional and efficient. Definitely recommend this company."

"This company came in at scheduled time, but they destroyed our vent hoods and left the place looking aweful. They also dumped all of their trash into our trashcan, which it was understood that they would dispose of it themselves. They left grease rags in the alley out back and also ate dinner on our dime, considering their empty food containers in our trashcans. Not only did they not do their job, they left our employee feeling uncomfortable due to their foul language and disrespectful conversations with each other while working."

"Guys showed up way too early then proceeded to walk through the back of the kitchen without asking. I made them Waite at least till we were closed I rushed as much as I could but of code they started exactly at close. There was one thing that I asked of them to do but they ended up ignoring me and going about their own plan. Overall they were rude and disrespectful."