Oasis Pools & Spas
105 West Gilman Road, Lansing, Kansas 66043
About the Oasis Pools & Spas
Oasis Pools & Spas is a premier destination for all your swimming pool and spa needs. Located at 105 West Gilman Road in Lansing, Kansas, our expert team is dedicated to providing top-notch service and quality products to help you create your own personal oasis right in your backyard. Whether you're looking to install a new pool, upgrade your current spa, or simply need maintenance and repairs, we have everything you need to make your dream outdoor space a reality. Visit us today and let us help you transform your backyard into a relaxing retreat.
Photos of Oasis Pools & Spas
105 W Gilman Rd, Lansing, KS 66043, United States
Opening hours of Oasis Pools & Spas
Monday:
10:00 - 17:00
Tuesday:
10:00 - 17:00
Wednesday:
10:00 - 17:00
Thursday:
10:00 - 17:00
Friday:
10:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Oasis Pools & Spas
"The guys that work there are great! U can get ur water tested quickly and they help you get what you need if need be...always fully stocked...highly recommend!!"
"A few years ago I contacted Oasis to repair my pool heater. They arrived early to the appointment and left since I wasn't home from work yet. I called the owner to complain and he told me "it may be a good idea if I found another pool store". Very unprofessional. I wasn't belligerent or obnoxious, just complaining that the tech. arrived early and left when I wasn't there. No phone call, just left. I won't ever use this company."
"I bought my home in July 2020 and very happy to have an in-ground Eco Smarte pool! I started working with Ray and the staff at Oasis about a week after my move for water sample testing. Ray has given me sound advice regarding water adjustments/additives etc and I've had great results! While nobody can predict exactly when repairs will be needed, 2021 seems to be my year (so to speak). Oasis installed the pool in 2004 and simply based on the age of the original filter, I had discussed a "what if" scenario about the filter, the pump and some other parts with Ray not long after I moved in. During spring start up, the sand filter failed and simply based on age, I wasn't overly surprised. The techs showed me what/why the failure happened and I immediately called Oasis for pricing, etc. Ray took the time to chat through equipment/pricing that would be the most effective for my needs while taking costs into consideration. The replacement was ordered and Mandy worked to schedule installation in as little time as possible considering the current state of shipping times and other factors. Since then I have had need for another service call for a different part that was functioning fine at the time of spring start up yet gave up the ghost just a few weeks ago. (If anyone out there has an Eco Smarte then my mentioning age related copper plate breakage won't seem too crazy) Again, I called for assistance, worked with Mandy for scheduling/pricing and the techs were great! The repair was done in very short order and during that time, a potential issue was noted with another part of the filtration. While it wasn't a dire need, I did speak with Mandy again to get a replacement in the works - it just wasn't known it would be needed so soon! Over this past weekend, I realized the noted potential issue was starting to become a reality with a very small leak around the cell where the copper plates are held. I called to leave a voicemail after hours Saturday (8/14), called to follow up yesterday (8/15) and was asked to make sure I emailed Mandy as well just to be sure the messages were picked up as soon as possible this morning (8/16). True to form, I got an email from Mandy with a repair scheduled for this Friday, Aug 20th and the note included full pricing. I look at all of these repairs as another part of maintenance just as repairs to a roof or driveway might be necessary; it's not only the quality of the work, it's where it originates that matters. From the start just over a year ago, I have had nothing but great experiences with Oasis and will continue to use them for all my pool needs!!"
"I normally don’t spend the time to review/rate businesses but this is worth it...the service has been declining at Oasis since we began using them 2 years ago. Most recently we were supposed to have them close our pool. With my husband deployed (who usually manages the mechanical aspect of the pool) I wasn’t sure how to drain it far enough down. When the technicians showed up, instead of allowing me time to drain it myself or offering to do it for me AND making me aware of a $50 charge, they just made it seem like it was a courtesy and it would be faster. They used their high powered pump, left my pool to go to another pool with me responsible to watch the water level, move the hose repeatedly, and turn it off before they got back (all while using my electricity) but we were still billed for and our debit card on file was charged for the $50 ‘labor fee’. When I called to discuss this with Ray, it was non-negotiable. He told me ‘chalk it up to a life lesson then.’ And then got mad when I stated I would look into using Clearwater to service our pool. We exclaimed ‘after all the things I’ve done for you! Testing your water!’ Their website even states they do complimentary water testing. We did not abuse this service and paid full price every time for every chemical suggested we use! Then HE HUNG UP ON ME! I can’t find a contact for the owner, but I’m still working on it!"
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