MaidPro Springfield

"Only one technician arrived, hours later a second technician arrived. The company claims a third was sent, but we have a ring camera and can clearly see only two were ever there. They didn’t the floors in the dining room or entry way. They didn’t clean two out of the three bathrooms. When they left no one was notified, all doors were left unlocked and the garage was left wide open. When we called to complain we were told on the phone that we only received 5 hours of cleaning out of the 7 we paid for. We were told we could either have a refund of 2 hours or have a technician come back and pay more to have the services corrected. I paid for the entire service on March 8th, on March 15th I was not refunded anything but charged yet again. Avoid this company at all costs, they do not do good business."

"Highly recommend. Hire a pro and get the TLC your home needs. My experience was perfect and I cannot wait to have them back!"

"I had my first time cleaning today and came home to nothing in my master bedroom or master bathroom dusted. The counter in my master bathroom still had makeup and the sinks were still dirty. I came in my kitchen and living room and noticed my area rug under my kitchen table had been damaged from vacuuming and still had dog hair visible on my floors. I called to let them know and they offered to have someone come out tomorrow and fix it but after noticing my area rug was damaged I don’t want anyone back at my house. After I said I don’t want anyone back here, the customer service agent hung up on me. I’m very disappointed in their service. I would not recommend this company."

"When they missed a few things on my house, that I noticed, they sent another Pro to my house to get those spots free of charge. Amanda was prompt, professional, and extremely helpful. Amanda even found a few spots that the previous Pros had missed that I hadn't noticed and took care of them without being asked. Highly recommend both Maid pro and Amanda herself."

"12/31/2021: Michelle, cleaned for me today and was a true professional following the 69-point checklist. She worked alone and managed to complete everything on the list with a cheerful thorough detailed job in the amount of time scheduled. Also, she confirmed she had taken both of her Covid-19 shots and booster which made me very comfortable to have her presence in my home, since I also have done the same. Please send her again to help me in my home. Excellent person!"