Davis & Son LLC 2306 East Cleveland Avenue, Monett, MO 65708

"Had some work done. Sub par, even forgot to hook up one of our bathrooms to the system(to this day still leaking into the ground). Contacted them to let them know the ground was sinking in our alley where they did work, never fixed it, city of Aurora had to come out and fill the 2ft hole they left in our alley. Avoid at all costs."

"They came and gave me an estimate and they were very nice and friendly. Very thorough."

"Made plans to fix some bathroom needs, received a call 3 months later asking if we still needed the service that was quoted. Would love to connect to see if we can rectify this issue."

"Was quoted 400/450 for 3/4 hours of work on a gas line. Got it fixed in 15 minutes for 300 less by a local plumber. They are hard to reach and after 2 messages left no call returned. I do understand they are busy but I feel the price and time difference was what really a shock."

"I am not happy with Davis & Son LLC. When I called to make an appointment, I asked how much they would charge me to come to my house. I was told $110 per hour and I did know the amount of $110 would not include any parts that might need to be replaced. When the service person arrived at my house I asked him the same question. He told me $110 per hour. If any parts should need to be replaced, I would then decide if I wanted to continue and have the parts replaced. The amount I would be charged was very important to me so I could ensure I would have the money to pay for the service. Since the service person was at my house for less than an hour, and $110 was just within my budget, I believed I would receive an invoice for $110. When I received the invoice it was for $130. $110 was for the service call and $20 was added for a fuel surcharge. The day after I received the invoice I mailed a check for $130. Included with the check was a letter I wrote to Davis & Son LLC inquiring about the fuel surcharge and requesting that the $20 be refunded to me since a fuel surcharge was never mentioned to me. My check was cashed on 6/26/2023, but I have not received a response to my letter. I do realize that most people would have to spend a lot more than $130 when their air conditioner is not working. But, I needed to know how much the charge would be before I made the appointment to have a service person come to my house. Since I was charged the extra $20 I would guess that a fuel surcharge is added to all their invoices. I don’t think this is right. Especially if you are not told upfront about the additional charge. To me it does not seem like a good business practice but Instead a way to make extra money. $20 may not be a lot of money to most people, but when added to all invoices, Davis & Son LLC is taking in a lot of extra income."