PetSmart 2203 South Promenade Boulevard, Rogers, AR 72758

"Why don't ppl in customer service know how to give good customer service Why as a cashier would you watch someone struggle with 2 dogs while a. 8 year old tried to put a case of dog food in the cart bc the cashier wouldn't help and just stared as the kid struggled Next time I'm there im filming and posting these lazy employees on my tiktok with half a million followers so maybe teach some customer service skills this week"

"I feel like 60 dollars is a fair price for grooming my Dane, i have no complaints there. The wash was excellent he smells amazing, and has little to no shed left. Now all that's great but how you gonna leave a giant tick on his back? My other complaint is that you didn't clean his ears! I've never paid for a wash and nails where the ears didn't get cleaned. Now I have to take him to another groomer to finish the job I paid yall for."

"Very positive experience. My online order was ready for pick up within a few minutes. I ordered as I was getting off work and it allowed me to pick it up on the way home. If it would’ve taken the two hours I would have had to make a special trip. Going inside and getting my order was quick and easy as well."

"I was just in this location, and the birds are in terrible condition with Hardly any water, and the water is full of poop. The birdcage is full of poop all over on the perches. An employee site to flag down to ask to give them water. Absolutely disgusting. I will be reporting this to the state"

"This is honestly just disgusting and it's pretty obvious PetSmart is funded enough money and have the resources to care for these animals the right way. The litter boxes are always gross and full with droppings. Mind you, these cats sometimes share little cubicles. Seeing how these beautiful betta are being cared for, they most likely will die before you've even had it for a month. One fish was literally STRUGGLING to breathe through his gills. The feeder insects and worms are also always wayyyy outdated and sometimes black. If you don't wanna do your job the right way and let animals die, go home."