Hoot Owl Heating & Air Conditioning 6940 Northeast Business 49 Loop, Butler, MO 64730

"I bought a whole new system, paid cash for it the day it was installed and the system works perfect. However my warranty wasn't registered with Lennox in a timely manner so I did it myself and the paperwork that was supposed to be sent to Evergy still hasn't been sent and it's been 2 months I am still in contact with Ian and he says he is in the process of getting it done. I have gone to the office a couple of times during hours but no one is there. I just want to get my rebate, any help would be greatly appreciated."

"I called Hoot Owl when a furnace in a rental unit was acting up. They came out right away to take a look, thought it was just a loose wire and got it running. No nonsense and no upsells. Turns out it was not just a loose wire unfortunately and I had to call them back a week or two later. Again, got out there right away. Ended up being the circuit board but they got us fixed up quickly and for a very reasonable price. Communication was great too. There was a short delay in getting the part but Ian called me personally to explain what was going on and was more than accommodating to get things fixed and work around my tenant. Really pleased with the service from Hoot Owl and thankful that we have someone local that we can trust to work on our rentals."

"They did exactly what they said they would in a timely manner. Complete furnace/ac replaced. They took out my old units and hooked up the new ones in just a few hours. Then they fixed some issues from previous unit that was not done correctly. All of their team was professional, polite and friendly. Highly recommend them for any jobs in the future."

"They were the only company that was able to make time to come work on my furnace after waking up to 42° house temps when it was -22°windchill outside! He was very professional and even tried to clean up the mess that he made by tracking snow in, needless to say that was the least of my worries at the time! He even changed my filter for me at no extra charge, and it was no small task to do! He had to remove several screws and a pipe to get it done, then had to cut down and hand modify a filter to fit! Excellent service and I will definitely be using their Services again in the future!"

"Great service installing a new package unit at the house. It was challenging to get the old one out, and the new one into the space. Would definitely recommend this company."