A & M Cleaners

"I got directions to there new location. I last been a customer when location was on 23rd street. I approve of their quality cleaning method and alterations done for me."

"Mrs. Lee is the best. I’ve been using her for almost 10 years. Her quality and prices are great and she is ALWAYS friendly."

"Never ever!!!! I took my wife's dress to get altered and its ruined!! I took it to her ( the owner )two weeks before the occasion and when we went to pick it up a week after, it didn't fit! She said okay let me fix it again and I'll call you the following week ( one day before the occasion) and it will be fixed. Okay, day before the occasion and here we are unable to unzip the damn dress!!! The zipper is not the original zipper that was on the dress when we bought it. Now I'm out $80.00 bucks and a freaking dress for my wife.. Unbelivable!! Watch out!!"

"After 7-8 years of impeccable service from Star Cleaners in Shawnee Mission, KS, I moved to Independence MO about 3 years ago At first, I continued, commuting to Star cleaners. I experimented with some local cleaners, a couple shirts here a couple there, but to no satisfaction. After about a year, I discovered A&M Cleaners on 23rd Street in Independence. I gradually brought more and more slacks and shirts to them. They did a pretty good job. Not the stellar service of Star cleaners, but good. Then the quality began to slip, perhaps a year ago. Started with things like receiving light starch on my formerly requested medium starched shirts. BUT, that was my fault, I didn't specifically ask, despite over a year of medium starch. Then, they ruined a high end, all cotton shirt, leaving it blotchy. Again, my fault, I "should have asked for dry cleaning. Uh, like I know about the cleaning of all fabrics. Even the gal at Star stated they should have known. A%M did dye it back to near its original color, but the fabric was never the same. Now, the light not medium returned, of course my fault, and they glazed the cuffs and color of an all cotton shirt, as well as scorched the cuff of a different shirt. When I pointed that out, I was told, again, it was my fault for not asking for dry clean on the all cotton glazed one. No suggestion of fixing the errors was made and suddenly, "i know understand" returns, said by the formerly articulate seamstress. I take my things and leave, very exasperated! So, I'll live with light starch on 4 shirts, but I take the scorched, and glazed ones to Star cleaners. They are able to rescue the scorched cuff but not the over heated glazed shirt. I return to A&M and ask for a refund, She is articulate in her reason not to, but when I counter with A&M has damaged two of my shirts and ruined a third, she "no understand". Finally, rather than keep arguing about a $21 refund for the botched job, I accepted $5 for the cost of the other cleaners to fix A&M's mistakes. I will never return!"