United States Postal Service

"I love the small-town Billings Post Office. This historical building stands proud on the main thoroughfare as you drive through Billings. The rustic color represented in the brick structure, the mesmerizing teal under-panel girding the front windows, and the cobbled blacktop parking lot, all lend themselves to the vibe of eccentric yesteryear. So much excitement floods the emotions as you enter this iconic building. As you saunter up to the counter, you are cordially greeted . The clerks here are so helpful! They never complain at the stacks of letters that I bring going to family and friends all over the United States. These remarkable clerks take my letters and packages with a smile, knowing that my business pays their wages. The Post Office lobby is accessible 24 hours, 7 days a week for my P. O box mail retrieval. What a great service the US Postal Service provides for all citizens. The Postal rural mail carriers bring mail down county roads 6 days per week through all weather, including snow, sleet, rain, hail, and even those hot, sultry days of summer! Get this, the Postal Service delivers free of charge. It’s the same price to receive a letter at my rural mailbox, which is 15 miles away, then to pick it up from the Post Office. I can receive letters from all over the U.S. to my rural mailbox for Free! What an incredible value! But not only that, If I send a letter to my Uncle Hector in Alaska, it only costs 66 cents! Imagine this! For less than a dollar I can communicate with my family in Alaska! What an incredible American icon we have in our United States Postal Service! Thank you to all the dedicated employees who make the USPS operate with the best of service!"

"Rude rude rude. I attempted to mail a package not realizing the post office was not open yet. Hours of operation were not publicly posted and the inside lights were on. The inner door was locked and I thought oh perhaps they forgot to open it because it was almost 9 o’clock so I knocked. I then saw two women standing inside maybe 10 feet away who both frowned at me and yelled. “We’re not open. We’re closed”. No smile. No explanation of -I’m sorry we’re open at 9:30. Please come back-nothing like that. Just frowns and shouts. I feel a federal employee who deals with the public should have handled a customer much differently and not embarrassed me by glaring and shouting and at least have the courtesy to approach me. I’m obviously not a threat. I’m an older lady who walks with a cane, and was carrying a package."

"Great people, just needs updated!"