United States Postal Service 330 Shawnee Street, Leavenworth, KS 66048

"Paid $17 for priorty 2 day shipping on a regular size envelope through Amazon using USPS to ship. Item didn't arrive for 2 weeks. Amazon won't refund the $17, USPS won't refund even though it's their fault it's late. Avoid USPS at all costs when shipping or receiving."

"I'm not sure why every time I come in here. The lady at the front desk is always rude to me. I'm so happy I don't have to come back to this post office ever again. All she does is argue every time I come in and make snarky remarks and then laugh when I ask a question she doesn't like. It's super annoying and incredibly not professional. Avoid this post office if you have simple questions or need to get anything done."

"Had the worst experience there today. Middle-aged clerk, light colored hair pulled back into a ponytail, glasses - didn't get her name, but she was rude, rude, rude, rude, rude. Did I mention she was rude. Her attitude was so hateful and she was so put out just being asked to do her job. She is not someone who should interface with the public."

"I was supposed to receive a package they marked it as delivered it never came. I asked around in my neighborhood and nobody else had received it. No one will get back to me I’ve tried to call multiple times and it either rings the whole time or it goes to an automated message about COVID-19. Where I already have a case number open I expect more from the customer service. I’m extremely frustrated after asking my neighbors if they had received my package by accident I also found out that others had not received theirs often and they had to go to the company who is now trying to go after the post office for the amount of money. This is extremely frustrating because I have to move in the next few days and I was supposed to receive my package well before our moving date. The lack of response and how common it is for this post office to misplace as many packages in my neighborhood as they have is unprofessional. I understand accidents happen but when you tell me there’s nothing you can do about my hundred dollar package missing don’t offer any reimbursement or to replace the items it’s like you don’t care to help your customer in any way."

"There was no line for a change. I was there to pick up a piece of mail I asked to be delivered weeks ago. Good thing it was only for my taxes that were due yesterday. The reason they put for not delivering was no secure location and they put the slip in my locked mailbox next to our double locked package boxes. And not once did my carrier knock on my door. I do work from home and I sometimes see him walking past the window right next to the door. Is it too far out of the way to much trouble or you just don't care."