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Cox HealthPlans
3200 South National Avenue, Springfield, Missouri, United States
About the Cox HealthPlans
Cox HealthPlans is a leading healthcare institution located at 3200 South National Avenue in Springfield, Missouri, United States. With a commitment to providing high-quality and affordable healthcare services, Cox HealthPlans offers a range of insurance plans to meet the diverse needs of individuals and families. Their experienced team of healthcare professionals work tirelessly to ensure that their members receive the best possible care and support. Whether you are in need of routine check-ups, specialized treatments, or emergency care, Cox HealthPlans is dedicated to helping you maintain your health and well-being. Visit their facility today to learn more about their services and how they can help you achieve optimal health.
3200 S National Ave B, Springfield, MO 65807, United States
Opening hours of Cox HealthPlans
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Cox HealthPlans
"My wife has stage 4 cancer. She has a team of doctors and many appointments. We recently had to change to this insurance company because our previous company decided to not have any of her doctors in their network. We have had to contact Cox twice about separate issues. Both times the people we had to deal with were very efficient and quickly resolved the issue. One of her medications was not being paid for. The gentleman that took the call actually reviewed the claim while on the phone and while my wife was on hold he called her pharmacy to let them know it was approved and then let her know it would be ready for pick up in 20 minutes. We have never had that happen before. It usually takes 7-10 days for a preauthorization. Thankyou for your excellent customer service."
"An absolutely abhorrent institution. What kind of imbeciles leave something as necessary as a member number off of an insurance card? By the power of any and all higher powers may they be damned."
"The health insurance is hands down the worst part of working for Cox Health. Our coverage is garbage compared to other large employers in the area. The few times I've called, employees have been rude and condescending."
"This is terrible insurance. They cost an arm and a leg and don’t cover anything. It’s so bad, I am going to opt for a better company out of pocket than use this one with the help of an employer payment. I felt actual distress about seeking medical care when I needed it because I knew it would be a nightmare to deal with them if I seek help. They aren’t worth it, so do not use this insurance!! I would also bet anyone who left a 5 star review is personally enriched by them somehow bc I have only heard bad things from everyone I know on it."
"They don't cover routine costs associated with pregnancy. According to Cox hospital, an initial ultrasound to confirm viable pregnancy and obstetric blood panel are routine. Meaning this is a standard practice done on all pregnant women in their care Those two procedures, without CoxHealth Plans covering anything, would cost $624 according to my bill. Cox Health Plans covered a mere $211.17 of that. That was just the first visit, too. I am dreading to see what they won't cover when it comes time to actually have my baby."
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