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Med-Pay Inc
1650 East Battlefield Road, Springfield, Missouri, United States
About the Med-Pay Inc
Med-Pay Inc is a reputable insurance agency located at 1650 East Battlefield Road in Springfield, Missouri. Our team of experienced professionals is dedicated to providing high-quality insurance services to individuals and businesses in the area. Whether you are in need of health, life, auto, or home insurance, we have the expertise to help you find the perfect coverage to meet your needs. With a commitment to excellent customer service and competitive rates, you can trust Med-Pay Inc to protect what matters most to you. Contact us today to learn more about our insurance options and how we can help you secure your future.
Photos of Med-Pay Inc
1650 E Battlefield Rd # 300, Springfield, MO 65804, United States
Opening hours of Med-Pay Inc
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Med-Pay Inc
"Very courteous and helpful."
"Rating 0 out of 5 stars (not 1 out 5). I would not recommend working for this company as a nurse case manager. It is very disorganized and has no training program. Nursing Management (Phyllis Mills) states your training program will take up to 3 years to complete and is not willing to train you. Unfortunately that is not the case. They expect you to already know everything about the job when you first start with the company. There is not a manual, training program, or guidelines in place to learn how to be a case manager. Management is not willing to train you and becomes agitated if you ask questions for learning how to perform your job functions correctly. When management becomes agitated with you, they will stop talking to you and ignore you. Management is not very forgiving if you make a mistake. Mistakes should be treated as a learning experience and management should follow-up with their employees to see if they learned from their mistake. Sadly this company does not give you any second chances even if you show initive to fix your mistakes. The job description is very vague and not clearly stated about what is expected to be completed on a daily basis. Lastly there are no policies written down, all the training that is given is info passed down by word of mouth over the last 20 years leading to no consistent answers from every employee. This company needs to do a lot of work to improve its training program before hiring new employees."
"Renae was the primary individual i spoke with and she was very helpful and easy to talk to about my medical bills and other insurance obligations. The clerk was short and not friendly but not particularly rude either. John Dix was not very helpful but very friendly and easy to talk to."
"Worst insurance I have ever had. Providing coverage of nothing with high out of pocket costs. Can't even deny coverage in a timely manner so my secondary can pay."
"$600 a month to just be denied over 1 tiny piece of missing information. Regardless of how often I emailed them, the reps would stop replying in the middle of a discussion about how to fix the issue. The fact that this is even legal is astonishing. Look elsewhere for insurance."
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