Costco Optical Department
241 Linwood Boulevard, Kansas City, Missouri 64111
About the Costco Optical Department
Costco Optical Department at 241 Linwood Boulevard in Kansas City, Missouri is a trusted destination for all your eye care needs. As part of the renowned Costco store, our optical department offers a wide range of services including eye exams, prescription eyewear, contact lenses, and more. Our experienced team of optometrists and opticians are dedicated to providing top-quality care and helping you achieve optimal eye health. Visit us today to experience the convenience and affordability of Costco Optical Department.
241 Linwood Blvd, Kansas City, MO 64111, United States
Opening hours of Costco Optical Department
Monday:
10:00 - 20:30
Tuesday:
10:00 - 20:30
Wednesday:
10:00 - 20:30
Thursday:
10:00 - 20:30
Friday:
10:00 - 20:30
Saturday:
09:30 - 19:00
Sunday:
10:00 - 18:00
Reviews of Costco Optical Department
"I have NEVER had an eye exam like Dr. Jing Ye. And I’ve always been the type that never actually wore her glasses because it would give me a headache when I would but it had been 10+ years and I knew it was time to get an exam. My husband and I went in to get the exams and WOW. We had never had such a comfortable, explanatory, and thorough exam like that. So much so that she gave my husband 2 prescriptions; 1 for driving and everyday and one for working (sports and on the field) and my husband even says that both are so distinct but so perfect for each activity. She’s truly amazing and knowledgeable and I CANNOT stop raving about her to everyone I know who wears glasses and May need an exam soon."
"Dr. Jing Ye is an AMAZING eye Doctor and person! I have never been more comfortable for an eye exam, she made it so easy. She really takes her time and answers all of the questions that you have and I really appreciate that. She is very knowledgeable and explains everything to you! It was a wonderful experience!! The lady at the front was also wonderful, very sweet and helpful!!"
"5 Stars for Dr. Ye, 3 for the optical station. I have required vision correction since I was a toddler, but no eye disease, so I have had many many eye exams in my life. This was the first appointment that made me feel happy instead of exhausted! My 7 year old glasses were threatening to snap and I was out of contact lenses, so I had to go. I was pleasantly surprised by what followed. Dr. Ye is extremely professional and pleasant. She works efficiently and quickly determined what I needed. Even being so fast, she was able to ask questions about my lifestyle and made thoughtful recommendations regarding contact types and lens details for glasses that would work best for me. She explained expensive and affordable options for caring for my eyes, and was supportive when I explained I needed the cheap option. She also gave me a variety of samples. This in stark contrast to visits to the (well known, high end) MD eye doctor's offices that dilated me and left me blind for an hour, ultimately sucking hours of my life just sitting and waiting. I have recommended her to all of my friends. The optical department is a slightly different story. It was hard to know where to stand to get attention, I was not really "greeted" and didn't know when I was being addressed, and the clerk did not try to find out what I was looking for. I was permitted to access the frames after using hand sanitizer, which is great, and pointed to a column of frames that had the same measurements that were inside mine. It was weird trying them on over a mask, because I either couldn't see how they sat on my cheeks because I was holding my mask down with my hands, or I fogged up the lenses. Oh well, that's Covid! When I found some I liked, the clerk started ringing them up without sitting to advise me on lens types, or do the thing where they check where your pupils line up inside the lenses. It felt rushed and I wasn't positive she was getting all of my requests for my lenses. She also mistakenly miscounted how many contacts made a year supply and rang me up for twice the amount I needed. I noted it was VERY expensive and figure out the issue. Then, she was unable to clear the transaction to fix it, and she called for a manager multiple times. She was apologetic but also made it clear she blamed me, which was awkward. I tried not to stress her out and said I would come back another time for the contacts. I returned half an hour later after an expensive loop around the store, and she was still waiting for a manager to clear the register. She told me I could come back another day to order them, but it would take at least a week after that from them to come in. Womp womp. On my next visit, Shawn was very friendly and quickly found my new glasses and helped me check that they were alright. He also adjusted the frames so they wouldn't slide on my nose. He was able to immediately sell me the contacts I needed, which were in stock, and I was in and out within maybe 10 minutes. This is the Costco experience I am used to. I love that Costco sells affordable frames and lenses right next to the eye doctor, and the styles are cute. I wish every staff member who worked at the counter felt comfortable and confident in all of the tasks required of them. Perhaps a cheat sheet of steps to remedy frequent technology issues would be a relief to some staff. I also appreciate a little friendliness when I have to spend hundreds of dollars, but I don't think employees should be required to act cheerful when they don't feel it. So, the awkwardness, avoidable stress, possible accidental overcharge, and unnecessary delay makes me dock a couple stars, but they did get the job done and I would go back for glasses. The damage? $112 for eye exam, $150 for frames and lenses with free blue light filter, and about $100 per box (24 lenses, a year supply per eye) of Acuvue lenses."
"This was single handedly the best eye doctor experience that I've ever had. The receptionist was exceptional. She was very friendly and did not require me to fill out pages and pages of paperwork even as a new patient. The optometrist was super nice and fast. She was willing to answer any and all questions and also provided me with a complimentary pair of my new contacts. I think I've found my forever eye doctor. I will definitely be back. Dr. Ye is such a blessing!!!!! I love her already."
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