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North American Van Lines
4119 Rider Trail North, Earth City, Missouri 63045
About the North American Van Lines
North American Van Lines is a reputable moving company and storage facility located at 4119 Rider Trail North in Earth City, Missouri, United States. With a strong reputation for providing top-notch moving services, North American Van Lines offers a wide range of solutions to help individuals and businesses relocate with ease. Whether you are moving locally or across the country, their professional staff and state-of-the-art equipment ensure a smooth and stress-free moving experience. In addition to their moving services, North American Van Lines also offers secure storage options for those in need of temporary or long-term storage solutions. Trust North American Van Lines to handle all your moving and storage needs with professionalism and care.
Photos of North American Van Lines
4119 Rider Trail N Suite 100, Earth City, MO 63045, United States
Opening hours of North American Van Lines
Monday:
07:00 - 20:00
Tuesday:
07:00 - 20:00
Wednesday:
07:00 - 20:00
Thursday:
07:00 - 20:00
Friday:
07:00 - 20:00
Saturday:
07:00 - 20:00
Sunday:
07:00 - 20:00
Reviews of North American Van Lines
"Great service, quality move. Communication throughout the process. Friendly customer service."
"Best move experience I’ve ever had…and I’ve moved many times around the country. Driver was exceptional, as well as the crews on both ends."
"The team did a terrific job, packing my belongings and took into account my feelings about what needed to be packed and how. We’re respectful, kind responsible and fun to talk to. The driver Daryll is the perfect guy to oversee and lead that team."
"This experience was stressful and had its ups and downs. First the good: the estimator, support coordinator, and the driver were all nice, respectful, and timely. The bad: the loading and packing was a nightmare to deal with due to the people who seemed like temporary workers that didn’t care at all. They went to the wrong address, showed up hours late, didn’t a horrible job packing; (boxes were not labeled or labeled wrong), didn’t use enough packing materials so a bunch of fragile boxes were crushed, and we ended up packing many boxes ourselves due to our fear that we would run out of time before having to leave our house. We paid for a full pack but feel we did a lot of work as well so not a good a value. Some of the packers just left during the day without telling anyone and left one guy to pack the whole house. This led to a second day of packing and then loading on the same day which was chaos. Once we got to our destination the guys doing the unloading were good and is what I would have expected during the packing/loading earlier in the week. The driver was good and helped get things done but overall I would not use this service again. We also had to use a 3rd party service for an oversized item in a crate that I wouldn’t use either; no communication or information was shared or known during the moving process. I ended up calling to ask when my things would show up and was told it might be a certain day but no time window. This is due to them using independent contractors on their own schedules."
"Terrible customer service and unethical! I booked a move with them and provided the date I would take possession of my new place and they gave me a pick up window. As the move date approached I tried to get an exact date and didn't get one until 1 day before the pick up window. They then told me my shipment would arrive before I took possession of my property. When I told them I couldn't receive it early they told me I'd have to pay $900 in storage. When I asked to speak to a manager they told me I would get the same answer. Do not use this company. Terrible customer service and unethical business practices!"
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