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Bank of America (with Drive-thru ATM)
10731 State Line Road, Kansas City, Missouri, United States
About the Bank of America (with Drive-thru ATM)
Bank of America is a renowned financial institution located at 10731 State Line Road in Kansas City, Missouri. Our branch offers a convenient Drive-thru ATM service for customers on the go. As a leading bank in the United States, we provide a wide range of financial services including checking and savings accounts, loans, investments, and more. Our friendly staff is dedicated to helping you achieve your financial goals and providing top-notch customer service. Visit Bank of America for all your banking needs today.
Photos of Bank of America (with Drive-thru ATM)
10731 State Line Rd, Kansas City, MO 64114, United States
Opening hours of Bank of America (with Drive-thru ATM)
Monday:
10:00 - 16:00
Tuesday:
10:00 - 16:00
Wednesday:
10:00 - 16:00
Thursday:
10:00 - 16:00
Friday:
10:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Bank of America (with Drive-thru ATM)
"I've interacted with a few people at this specific branch and each person was kind, friendly, and knowledgeable. Debbie was exceptionally helpful in getting our account set up, providing us with everything we needed to start the transfer and was just so nice throughout the process. She made me feel valued from the very start and I'll continue to return to this branch because of the service I received here. The location was also clean, attractive and had a spacious waiting area."
"Worst bank relationship and service I’ve ever seen in my lifetime. Most time always one teller, several staffs standing in the lobby doing nothing, the relationship banker is very rude, insulting a 17 year loyal diamond customer. She should be fired. Debby is the best, always professional, she asked me to stay with our bank when I tried to close my several business accounts. She said sorry for my bad experience, saying “I do not want you to close all your accounts several times”. I honored her I did not close all my business accounts. She should be promoted to be a manager who can coach and manage the staffs."
"This bank is absolutely ridiculous! I went in to perform a transaction with the teller. I'm a long standing customer with this bank. There was an issue with the machine reading my card and Monica the supposed "assistant manager" was short, curt and rude from the moment I walked up to the desk through the ENTIRE interaction. I needed to accomplish a task and was provided with zero options to do so. I asked to speak to a manager and she responded I'm the assistant. No, I'd like to speak with the head manager please. She responded she can't override what I just said to you. I walked over and found the manager Natalie who looked at me with this "blank stare" while I proceeded to explain the unacceptable experience I just had with one of her tellers and did nothing to assist or try to rectify the experience. I to am a manager with a major company and if a customer brought something like this to me I'd do everything I could to build a bridge and work to repair the business relationship with the customer. At this point I'm ready to end my banking relationship with BOA. There's too many other banks to deal with POOR customer service. This was beyond a terrible experience and I refuse to do business where it's not appreciated. Directly to Monica and Natalie remember how important your job was to you when you applied and obtained your positions and respect your position and the customer accordingly."
"There was a very long line for a teller and there seemed to be only 1 person working!!! The interior was nice but all the empty seats in front of employees in their personal offices could have helped out with monetary transactions."
"Excellent service from the teller and manager in getting a cashiers check generated for the closing of our new property. They even congratulated us on the new purchase. My experiences at this branch are always prompt, friendly and professional. Thank you, again."
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