The Boulders at Katy Trail
100 Katy Trail Lane, Saint Charles, Missouri, United States
About the The Boulders at Katy Trail
The Boulders at Katy Trail is a luxurious apartment community located at 100 Katy Trail Lane in Saint Charles, Missouri. Situated in a picturesque setting with easy access to the Katy Trail, residents can enjoy the beauty of nature while still being close to shopping, dining, and entertainment options. The community offers spacious and modern apartments with top-of-the-line amenities such as a resort-style swimming pool, fitness center, and outdoor grilling area. With a convenient location and upscale living spaces, The Boulders at Katy Trail is the perfect place to call home in the heart of Missouri.
Photos of The Boulders at Katy Trail
100 Katy Trail Ln, St Charles, MO 63303, United States
Opening hours of The Boulders at Katy Trail
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 16:00
Sunday:
Day off
Reviews of The Boulders at Katy Trail
"I would give "0" stars if that were an option. This morning I had a scheduled appt with this complex that I made last week. I was there on time, however, the office rep was assisting other potential clients when I came into the leasing office. She looked up and asked if she could help me. I responded that I had a 10:45am appt to see a 2bd. She tapped a few keys on the computer and said she didn't have any appt scheduled. So I looked at my email to make sure I wasn't tripping. As the attached picture says, it was for 10:45am at that location. To go further, I clicked on the directions link to make sure I was at the correct location. After checking to make sure I was at the right place, this rep just straight dismissed and ignored me as if I wasn't still standing there. If she would have said, well I don't have you scheduled but if you would like to sit in our waiting area until she was finished helping the other couple; I would've had no issue whatsoever. But to just ignore me and continue on talking to the other couple and left me standing in the doorway like I don't exist really pissed me off. I didn't cause a scene or match her ignorant energy. I left and went to my other viewing. If this is how potential residents are treated because you "say" I didn't have an appt, I'm happy to take my money and business elsewhere. Oh yeah, I did I forget to mention that I'm a black female."
"it is a nice property. It is Expensive. Expect rent increases upwards of $1200 every year you are there. Expect your invoices to Not match the amount deducted from your checking account every month and expect them to NEVER answer a phone or an email."
"My review went missing. I did not delete it. I had asked for assistance to get the things fixed on our condo that were issues before we moved into the unit. I received a response that they had spoken to my husband and that we just needed to call them. I'm not sure why I'm chasing down someone to make repairs. They were all documented and I shared all the pictures. I would like Boulders to schedule time for us to get these things fixed. It has now been over a month since we moved in and no proactive engagement by the management. Please let us know a time and date. This is more than a single day's work."
"I have not moved in yet, I will in about a month. But I just wanted to give Lucas a big shout out. He has been extremely helpful and polite. This will be my first apartment on my own and he has made it the easiest and most comfortable experience. I have emailed him many times with questions and he has replied back with answers, within a few hours, every time. Very polite and informative. The time I came in for my apartment tour, he was who I talked to and again, very polite and knowledgeable. If the rest of the staff is as nice and helpful as him, I am really looking forward to my stay."
"I'll continue to update this review throughout my lease. My initial impression of the apartment is spectacular. Social media gives luxury apartments a bad rap. Fortunately, this luxury apartment is not at all similar to other "luxury" apartments I hear others complain about. The staff are incredibly friendly, especially Lucas. His customer service skills are phenomenal, addressing my wife and I's concerns with care and respect. My interactions with the remaining staff have all been positive. For a group that endorsed being a short a few team members, they appear to be managing it well!"
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