Walgreens 2315 South Kingshighway Boulevard, St. Louis, MO 63110

"This branch upgraded to their current location several years ago. At the time I saw it as a plus. Now I wonder if it will make it through Walgreens declining business model. The service here is absolutely terrible. Place seems to either be understaffed or poorly managed or both. Waited 15 minutes at the pharmacy and not one employee addressed me or the other customers. Not even to acknowledge we were there or to indicate why there was a delay in helping customers. Disappointing and extremely unfortunate. I will have to take my business to CVS or a pharmacy outside the city."

"The photo department staff are some of the most kind & thoughtful people I have ever met! Thank you SO much for answering all my calls & questions about ordering a calendar gift last minute. The calendar turned out perfect & the staff helped ease all my worries. Thank you!"

"Had issues with my prescription at this location. It was denied at first but then my doctor sent in the approval prescription. Even told the lady on the phone when the prescription was sent in and still came up with nothing. Verified the address to make sure I called the right one and nothing. Then I was told by my doctors office to give them the date and time it was sent in and when I called back. The phone was picked up twice and I was placed back on hold each time and ended up being placed on hold for over 30 minutes. Didn't speak to anyone the second time."

"Numerous bad experience, only reason why I go back is because it's the closet. Received an automated call that a prescription was not ready, due to insurance reasons. Tried calling back to speak to someone about it, and waited on hold for 1 hour 11 minutes and 29 second. During that time, I got in my car, drove to the drive through pharmacy's, was acknowledge by an employee who told me my prescription was not ready. She then disappeared for a little bit and came back with a white bag, assuming she had filled the prescription, I then hung up the phone. You can't get through to anyone, not even sure why they have a phone system at all. I had ordered from the photo department as well, received confirmation that the item would be available and even delivered on a certain date. When I provided the confirmation e-mail, it wasn't good enough and item was not located for days later (after the party I needed them for, had come and gone). I will be driving out of my way to go to a different location."

"My review is of the store, not the employees. The employees are kind and helpful, they are doing the best they can. This pharmacy is CHRONICALLY UNDERSTAFFED. I’m working on taking my business elsewhere, but please get these people some more labor. Every time I try to get my prescription I make sure I give myself at least a half an hour to pick up my prescription. Shouldn’t be like that"