Big Shark Bicycle Company
1155 South Big Bend Boulevard, St. Louis, Missouri 63117
About the Business
Big Shark Bicycle Company is a premier bicycle store located at 1155 South Big Bend Boulevard in St. Louis, Missouri. With a wide selection of bikes, accessories, and gear, Big Shark is your one-stop shop for all things cycling. Whether you're a seasoned cyclist or just getting started, our knowledgeable staff is here to help you find the perfect bike for your needs. Stop by and see us today!
Photos
Contacts
1155 S Big Bend Blvd, St. Louis, MO 63117, United States
Opening hours
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 18:00
Sunday:
12:00 - 17:00
Reviews
"I just had the best experience at this shop! I brought in a borrowed bike because the tire was flat, and they fixed it right away. It's spring, so I thought my own bike might need a tuneup, they said bring it in and they could tell me if it did - lucky me, it did not. I am a very new bike rider, and Matt was kind enough to walk me through why, since it didn't need a tuneup, I might be having difficulty with the gearing on my current bike and what I could do to improve it. Even though I know basically nothing about bikes, I was awed by the kindness with which Matt shared his knowledge."
"Been here a few times, never had a good experience. Typically blown off by staff, treated unprofessionally, and generally disregarded. Went to this shop specifically because they're a QBP dealer when I was building a Surly bike up from the frame to get some info and order parts for a front derailleur mount and the mechanic could barely help me. He told me that "I'm not used to Surly's website" when looking at specs for the bike to find the part in question. Parts took way longer than I was told (2 weeks was ETA, didn't show up for more than 4), and when I called to inquire about the delay and get an update I was treated super unprofessionally, the guy I talked to was super unapologetic and apathetic and ended up hanging up on me when I pointed this out. When I finally got word the parts had arrived... they were wrong even though they were what the original mechanic insisted were correct (wrong pull on derailleur). I eventually got some decent help after calling the store and having a conversation with the owner, but what an awful set of experiences. I really want to support my LBS, but this place made me want to just rely on the internet shops instead. Do better Big Shark."
"Needed saddle posts swapped, and an Alinker rear wheel inner tube swapped. Lacking the tools and strength to do it myself, I went here on my cousin's recommendation. Not only were they able to do it immediately, it only cost $20 and about 10 minutes of labor. They even ensured the rear tire was properly inflated before I left. Excellent service, plus they have shop dogs!"
"I called Big Shark after my daughter had a very specific new bike request from Santa. I asked if they have what she is looking for and was told they have a few options available. I said I'd be in that afternoon. When I came in, Dave directed me to the back where they were assembling a bike specifically for my daughter! It was exactly what she asked for. I thought I was going to spend all day driving around looking for what she wanted, but I found it at my first stop. I was so impressed with the employees taking such initiative when I hadn't even confirmed I'd be making a purchase. I thought this was wonderful customer service and I will return to Big Shark for any future bike needs :)"
"The best bike shop you can find! Their service is fantastic, the technicians are absolutely great and the selection of bikes, accessories, shoes and high-end equipment is excellent! Bought my Cannondale there 5 years ago and keep going back for all other stuff. Love Big Shark!"
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