CVS Specialty Pharmacy
11162 Renner Boulevard, Lenexa, Kansas 66219
About the CVS Specialty Pharmacy
CVS Specialty Pharmacy, located at 11162 Renner Boulevard in Lenexa, Kansas, is a health institution that specializes in providing personalized care for patients with specialty medication needs. Your health is their top priority, and they offer easy prescription management and one-on-one support to make living with a specialty condition more manageable.
Their team of specially trained nurses and pharmacists, known as your CVS Specialty CareTeam, are available to answer any questions you may have about your medication, order status, billing, or side effects. You can easily communicate with your CareTeam through their website or mobile app.
With convenient digital tools, you can refill prescriptions, monitor order status, make payments, and more online. CVS Specialty is dedicated to helping you manage your specialty condition with ease and support. They offer specialty delivery options where allowed by law, and services are also available at Long's Drugs locations.
Whether you are a new patient or looking for trusted information about your condition, CVS Specialty Pharmacy has resources, articles, guides, and videos specific to various conditions to keep you informed. You can also explore tips for new patients, learn about the prior authorization process, and easily manage your specialty medications online.
Choose CVS Specialty Pharmacy for reliable care and support for your specialty medication needs. Download the CVS Specialty™ Mobile App for even more convenience in managing your care.
11162 Renner Blvd, Lenexa, KS 66219, United States
Opening hours of CVS Specialty Pharmacy
Monday:
07:30 - 19:30
Tuesday:
07:30 - 19:30
Wednesday:
07:30 - 19:30
Thursday:
07:30 - 19:30
Friday:
07:30 - 19:30
Saturday:
Closed
Sunday:
Closed
Reviews of CVS Specialty Pharmacy
"This is the most incompetent pharmacy I have ever dealt with. If zero stars was an option they would receive zero, just like I have zero medication doses courtesy of their inability to properly submit claims to insurance."
"I would rate zero stars if I could. This is the most unprofessional, inept, incompetent pharmacy I have ever dealt with. My medication is always delayed. For 7 months I’ve had to miss my scheduled medication dates because of their incompetence causing me to fall back into active disease. At this point there has to be legal consequences for myself and other patients mandated to use this pharmacy."
"I have never had issues with having medications being filled like I have with CVS specialty pharmacy. I keep getting notifications to refill my medication & when I try to have it refilled, I keep getting the runaround. I’m locked out of my account with CVS Caremark and even though I.T has been working on it for over a month, nobody can figure out what’s going on. I keep getting told my prior authorization is not on file and I have to keep giving them my prior authorization approval number and the dates it is good for. I was on the phone for almost 2 hrs the other day and nothing got resolved. Tonight I was on the phone again and they are saying the prior authorization number is no good and my Dr will need to submit a new one."
"This is a terrible specialty pharmacy, there is no patient advocacy or communication with patient. I was previously using Walgreens Specialty pharmacy, which was wonderful - they handled all the administration work for me, and I did not have to stress about getting my prescriptions approved through insurance. This CVS Specialty pharmacy expects the patient to handle all the administration work. I had to enroll myself in the Abbvie patient assistance program, reach out to my doctor and tell them where to fax the orders to, and call each time to make sure they applied the Abbvie coupon. The people working here like to make getting your prescription as difficult as possible. Living with a chronic illness is already difficult, and this pharmacy just makes it worse."
"October 2022 (Edit, 4 stars on 10/12/2022) They have been patient with me and ensured that my medication is always on time. No problem in the past 10 months. So giving them 4 -stars and hopefully I can give them 5 stars in 2 months. ------ Dec 14, 2021.. Still having problem every refill.. My refill order this month was cancelled twice. I had 3 phone calls. CVS said I don't have refills left. Doctor's office said I have 5 refills left and was sent to CVS Caremark Specialty Pharmacy. I don't know what to believe but this is me just frustrated. For the last 5yrs, I never had problem with prescription refills. I want to believe the doctor's office messed up with refill orders but I was okay before I moved to this pharmacy. I will give 1-star because the customer service is still patient with me but I am losing my patience. This is not fun. ---------- I give them 3 stars for these 2 reasons. Taking action 1. I called several times giving the information for the co-pay. There was an instance they want me to put those information myself because they can't figure out how to do it. Come on, how many times a customer need to call for you to take action? Thankfully, after 3 phone calls with different persons, this issue was resolved. Prescription Orders 2. I did 3 orders for my prescription. My prescription is ordered at this pharmacy and is sent either to my address or to a CVS nearby. First one was smooth. For the second one, issues with copay which was resolved after several phone calls, and I needed to beg that they send me my prescription because I am almost near my last dose. For the third one, I will get it on the same day I need it. So much fun. I just hope it is ready to be picked up tomorrow when I go there. I don't like writing bad reviews but this new experience is making me anxious. I was getting my prescription from Walgreens until I was forced to use CVS Specialty because it is the preferred pharmacy by my health insurance. I hope that by writing this review, you will improve your service. Thank you for making sure I will have my prescription on time (hopefully not on the same day I need it) but I believe you can do much better."
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