Arvest Bank 701 South Main Street, Joplin, MO 64801

"I went in here to try and get my account situated and I was told they weren't able to help me. I barely ever use this account! I looked at my quick view and noticed I was -35.63 upon logging in and checking it was one of my payments that came out, so it wasn't a fraudulent charge. I went to the ATM and added $206.00 when I checked my checking account after that, I had only 156.52 in there! They pulled out a "Memo Created By NSF Support" NO WHERE DID IT SAY I was negative $52.63 ($17.00) being the fee they pulled out. They wouldn't credit it back into my account upon asking either! I used to always come here, not anymore."

"Arvest bank is always coming up with fees no other bank has. It's why we stopped having our account there! Today, I waited 25 mins to be told they would not cash a check (Arvest Account) our friends wrote us for some bee hives. They asked us to take to their bank to cash it. Arvest would only cash it if I paid a 5.00 dollar convenience fee, because I didn't have an accout there. I didn't get wealthy paying bogus fee's. By the way their wealth management perks stink compared to other bank in our area. And they have tons of bogus fee's that other banks don't. And they pay horrible interest on your account compared to some in our town. Shop around, Arvest pads their pockets...not yours!"

"Matt & Geo, you guys are awesome, amazing, courteous, well dispositioned, determination & consideration for your customers is just phenomenal and I'm so glad that our personal and our business is with you guys! Arvest has been the best since my joining in 2016! Thanks sooo much"

"So grateful for this bank. I have banked at another bank for 20+ years and was declined for a refinance. Funny how that works! Mike Brown at Arvest Bank was extremely helpful and was more than willing to refinance my loan with kindness and in one day!! I’m looking forward to changing all my accounts over to Arvest Bank! Thank you!!"

"I want to say just how grateful and appreciative I am of this building and the staff inside. They were the only ones who welcomed me out of the cold. Gave me a snack and told me I could sit for a few so I could find a ride home. And that's honestly the kindest people have been to me in quite a while. Most people forget that decency and patience and understanding should be automatically given and I will forever be thankful for their kindnesses today."