CVS 621 Southwest 3rd Street, Lee's Summit, MO 64063

"Honestly called for days and never could get anyone to answer the phone in the pharmacy and their online app won't complete the task needed, I'm sick of corporate CVS not giving the few workers enough people to do basic stuff like answer the phone or have the drive-thru window open. And I never can get the self check-out to work with my streamer of paper receipt coupons. Shame they don't make it easyblike Walgreens, hut my insurance has a monopoly with CVS and so I'm stuck"

"Always a poor experience dealing with this CVS. The pharmacy drive-through is permanently closed and as you walk in to the store, you notice how filthy it is. Floors have not been vacuumed and what seems like forever. The lights hum so loud they drowned out the background music over the PA system. The pharmacy is severely understaffed, and so is the sales floor upfront, which may be a sign of a bad work environment which can’t hold onto employees. My advice would be to avoid this CVS if at all possible. It is not worthy of your time or money."

"The pharmacy staff is pleasant and helpful as they can be. Always extremely short staffed lines are ridiculously long , Scripts are not ready on time. 9-10 Deep on waiting lines most of The time. No drive up due to staff shortage. Get some help for your staff. They can’t keep up. Moving My prescriptions to Hyvee. Don’t deal with this!"

"I know they are understaffed, I am patient. It has been going on for months. I just stood in line for 30 plus minutes at the pharmacy. The last ten of which there was no one waiting on anyone at all. It’s hot. No help in sight. No announcement. I just walked out without my prescriptions."

"Once again I roll up to CVS (621 3rd St in Lee's Summit) to pick up prescriptions that I received text stating were ready and the pharmacy was closed. 9:30 AM on a Wednesday?? Why?? The pharmacist didn't show up for work. This one is new to me as I'm usually there right at 8 AM and the pharmacy staff rolls in around 8:15-8:30 with an attitude. This business is the worst run business I have ever dealt with in my adult life. They are horrible! You could hire a bunch of 5th graders and they would, with out a doubt, run a better business. This is supposed to be a medical, professional, reliable business!!"