Missouri Department of Social Services

"They don’t like to answer their phones"

"I called to report my neighbors for smoking reffa with a small child inside the apartment and was told that wasn't neglect. When the kid gets of school age, it's going to be taxpayer money educating him, when it could have been prevented"

"I was not going to put the Grinch. Kids like him anyway. I don't care for him he's mean. I love Snowmen don't you?"

"If I read one more article that suggests there aren't enough foster providers bc of the low pay, I'm going to explode. We don't care about the money, we just don't want to be abandoned or treated poorly by Children's Division. When people ask me if I enjoyed or would recommend fostering, I have to say no. Not bc of the kids or the pay. I couldn't in good conscience recommend that anyone enter a situation in which they'd be treated badly by those who are supposed to be their partners/peers. It's toxic."

"They send me a letter requesting information from me but I was on hold for 90 minutes yesterday with Social Services in Jefferson City and I finally hung up because no one would answer the darn phone. Today, I called My dsouri Family Support Division three separate calls and again no one answers the freaking phone. Zero human contact with this organization. Customer service sucks royally."