Center City Apartments 1300 East Elm Street, Springfield, MO 65802

"TLDR; management has poor communication, no access to mail delivery, but cheap rent If you want reliable communication from management, or the ability to receive mail, look elsewhere. When I moved in during the summer, you could not get through the phone, couldn't get a call back. Every time to get information I had to physically show up at the office. When we finally got moving in underway, I was told to provide proof of renter's insurance to their parent company's email. It kept getting sent back saying they "could not find my lease in their systems." I moved in 6 months ago, and only as of LAST WEEK was my proof of insurance even accepted into the system. As for mail, I have not had mail in the building since December. It was being held at the post office because USPS regulations changed, and they won't use a door with a code. I repeatedly had USPS management tell me that -I as the tenant- needed to communicate with management because they once again, do not return phone calls, and they couldn't get a hold of corporate. Even still, when I confronted management, they said they "weren't willing to change the doors because they were expensive." IT TOOK ME GOING TO THE POSTMASTER BEFORE ANYTHING WAS DONE. Now, in March, only now are they "trying to move the mailboxes outside". That being said, the apartment is clean, and rent is cheap in a relatively good neighborhood. However, the building is really old, and the kitchen cabinets are barely holding together. I've tried getting maintenance to fix it, they came in, take one look and my sink cabinet(which the bottom has completely collapsed and half my cabinets are unuseable) and go "oh its just old itll do that" and marked it as fixed without even leaving a note. I tried complaining to management about it and they went "oh ill have to look into that" and as per usual, never got back to me."

"This is one of the worst property companies to live under. While currently living here, we have had multiple work orders placed across 4 months with no contact or confirmation if they are being taken care of. There is mold in our shower, holes in one of our doors that have been there since we moved in. and multiple other issues they have seemingly ignored. We have never missed a payment nor caused any issues here. Poor communication and poor service. They dont pay their service techs enough to care to install things into studs and every applicance is the cheapest they could find. Dont live here unless its all you can afford."

"I have just renewed my lease at Cunning Apartments. The complex is clean and quite. The rent is affordable especially when you include 1gig speed of unlimited data per apartment. Maintenance issues are addressed very quickly. Very close to The Square, Jenny Lincoln Park and MSU. I would recommend to anyone looking for a one bed or a studio."

"I have lived at the Center City Apartments/El Chaparral about a year now and would recommend it to most people. This is my first apartment after moving away from home and I have enjoyed it. My neighbors are always very quiet and friendly. The price is reasonable and the place is kept up pretty well for the most part."

"I’ve been living with Center City Apartments for almost a year and I can honestly say it’s been a rather exciting experience! Rent has remained constant and I’ve never had to complain about noises or even animals. I highly recommend these apartments, especially if you’re looking for something close to campus. Talk about a 10 minute walk and 3 minute drive. Come live at Center City Apartments!"