All About Kids Academy

"If your child has any challenging behaviors such as sensory seeking or is easily over-stimulated this isn't the daycare for your child. They will neglect your child. When you have therapist come in to work with your child they don't follow any of their suggestions or recommendations to help your child. They don't communicate that there's even an issue. My child was kicked out via text message instead of having a face to face conversation with me. The staff would tell me that my son had a good day and then I'm told different in the text removing him. Either the staff lied or the director and owner did. I didn't have incident reports for 2 months then magically his last 3 days (after being informed he was no longer going to be able to attend after that week) I received 9 on his last day. I tried calling them the night I received the text messages and they refused to answer the phone or call me back. Every time I asked or brought something up in text messages I was given another excuse. This was handled very unprofessionally and I lost all respect for this daycare. They wrote my son off without giving the therapy a chance to work. I'm still struggling to find daycare for my son and it has set him back because he doesn't understand why he can't go there anymore. He misses Abbey very much. She was amazing with him and they had a great bond. I won't recommend this place to anyone after the treatment we received."

"Having my kid here is a stress relief. I know they are taken care of and get to play with other kids. Staff is always so friendly and says mine and my kids names when we enter the building. I do feel at ease with leaving my kid with them knowing he will be well taken care of. This is the best daycare I have had by far."

"I want to start by saying that the one star does not reflect on the staff who directly took care of my daughter. They were always very kind and I could tell that they cared about her, she has a difficult drop off in the morning with lots of crying and clinginess, but the staff always tried to comfort her and make it an easy drop off. In the beginning management was really great, they worked with me with payments, they had really good hours for someone who worked long shifts. However towards the end of almost 2 years of my daughter going here we encountered some pretty major issues that feel extremely shady to me. The first one being that they required a two week notice for my daughter to leave. We thought it was strange but we complied. And then the last week that she attended this daycare we were informed that for 19 weeks we had been getting under billed, and they tried to hit us with about $1,700 worth of charges. For one I don't know what kind of bookkeeping they have but 19 weeks is a very long time to under bill someone. Secondly, we were told if we did not pay the full balance within 30 days we would be taken to small claims court. However in text message the owner admitted to my daughter's dad that she knew they weren't getting paid when he asked. Just seems very convenient that as soon as we put two weeks notice in we get hit with this astronomical bill and I can't help but Wonder how long would they have let this go on had we not put two weeks notice in. Seems almost vindictive to me. Mind you we did not pull our daughter out for any reason in particular other than she had been on a waiting list for another daycare for a very long time and her spot finally came open, because as I stated above we were not dissatisfied with the care that the workers provided, we were however getting very frustrated because this building tends to close a lot for covid flu and weather with little to no warning. Leaving us to scramble trying to find someone to watch her or have to miss work ourselves. And still get billed for days that she wasn't there, because "bad weather days are built into the rate". Again this review is not reflecting poorly on the staff but it does reflect poorly on the owner. Balances are paid through personal venmo accounts, communication is through text message, they had us download an app to get updates about our daughter throughout the day and that lasted a whole week before we stopped getting any updates whatsoever. I think that some people get into the daycare business because they truly love children however the owner of this establishment clearly could care less about the children and is more in it for profit and trying to use covid and miscommunication from the state to try and squeeze an extra $1,700 out of working class families."

"Where do I start? I’m a stepmom and I was very dissatisfied with this place. Let me start with the good. The staff in the rooms where always kind during pickup and drop off. That’s about it! My step daughter always looked like she had been rolling around in the dirt, playing in paint/markers, whatever they seemed to let her get into every time we picked her up. The cleanliness wasn’t up to our standards at all. COVID/Flu whatever was going around happened more frequently than expected with the standards and guidelines required. Management is rude, random people always lounging around in the offices, too over priced, and owner contact through text. Very unprofessional!! If you’re currently here don’t leave because they have horrible management that can’t seem to keep their bookkeeping straight. You could possibly get slapped with a large bill and be threatened to be sued if you don’t pay. All because the state never notified my step daughter’s mom about her assistance and they “didn’t realize” they weren’t getting paid for almost 5 months. I would NOT recommend this place to anyone, not even my worst enemy."