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Pony Express Bank
215 North State Route 291, Liberty, Missouri, United States
About the Pony Express Bank
Pony Express Bank is a trusted financial institution located at 215 North State Route 291 in Liberty, Missouri, United States. As a full-service bank, we offer a wide range of financial services including checking and savings accounts, loans, mortgages, and investment options. Our convenient ATM services provide easy access to cash withdrawals and deposits. With a commitment to excellent customer service and a long history of financial expertise, Pony Express Bank is dedicated to helping our customers achieve their financial goals. Visit us today to experience the personalized service and reliable banking solutions that set us apart.
Photos of Pony Express Bank
215 N State Rte 291, Liberty, MO 64068, United States
Opening hours of Pony Express Bank
Monday:
08:30 - 16:00
Tuesday:
08:30 - 16:00
Wednesday:
08:30 - 16:00
Thursday:
08:30 - 16:00
Friday:
08:30 - 16:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Pony Express Bank
"My husband and I recently moved to Liberty and we switched our accounts to Pony Express. The service we received from the beginning was amazing. Our account rep, Amy was very friendly and knowledgable and helped us set up everything we needed to get things going. The few times we have gone in the bank since then, we have brought our dog, and the whole bank is so welcoming and friendly to us and her. We would definitely recommend this bank, as service like this is very hard to find these days."
"I’ve been banking here over 20 years and have had nothing but great experiences. Wonderful small town banking feel where you’re treated like a friend, not just a customer. Most recently had a minor issue with a check that at most other banks I’ve dealt with would have taken jumping through hoops and days to fix. After talking with Lyndsey, and mind you it was a mistake that I made, she took the time to go the extra mile and ensure it got taken care of. GREAT BANK!!"
"Great bank, with very friendly and helpful staff. I've always had very positive interactions when working with the banking professionals here. In person they are friendly and timely, but I have also had great interactions with them over the phone since sometimes I can't come in in person. It's so relieving to know if I have questions while using the online banking, there is someone who cares and can assist me. While the big banks are cutting staff and making it impossible to interact with real people, I'm glad that Pony Express still cares to add a personal touch and put their customers first. Glad to know I have a trustworthy, dependable bank to rely on for years to come!"
"I have been a customer at Pony Express for decades. I have done some banking at major large national banks too. There is just no comparison between the two. I get treated by the staff at Pony Express like I am their only costumer. I get help with and answers to all my questions. I actually get a live person who talks with me and helps me resolve any issues I have. On the other hand, my big bank has no clue who I am, doesn’t care who I am and it takes too much time punching numbers before my call reaches a human who then just passes me on to someone else. I strongly encourage everyone to bank with their local community bank - this local community bank - who truly has your needs and best interests at the core of everything they do!"
"Today we found out our card had been compromised. When we found out it was about 4:45pm. We knew it was almost closing time but hoping someone could help us, he went to see. The lady who helped was able to give him a detailed list of the previous transactions done. But by this time it was 4:52pm and the bank was about to close. She very rudely stated she there was nothing more she could do because they were closing in two minutes. I understand they want to get home too. But maybe you could have a little compassion for people especially since the people who hacked our card had drained almost all of our money. I'm very disappointed with these people. I work in customer service and I understand wanting to go home after a long day. However, that does not give you an excuse to treat people rudley. Maybe next try to have a little compassion... or kindness..."
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