CommunityAmerica Credit Union
1811 Walnut Street, Kansas City, Missouri, United States
About the CommunityAmerica Credit Union
CommunityAmerica Credit Union is a trusted financial institution located at 1811 Walnut Street in Kansas City, Missouri. As a member-owned cooperative, we offer a wide range of banking, finance, and insurance services to our community. With a focus on personalized service and competitive rates, we strive to help our members achieve their financial goals. Visit us today to experience the difference of banking with a credit union that puts your needs first.
Photos of CommunityAmerica Credit Union
1811 Walnut St, Kansas City, MO 64108, United States
Opening hours of CommunityAmerica Credit Union
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of CommunityAmerica Credit Union
"Edit: Not a friendly or business friendly business. I attempted to park in their parking lot as I was needing change for my business which is less than 50 feet away, but was immediately harassed by their security. I explained I was walking right to my business (and pointed to show how close) and that I needed to see how much change we needed before coming back to complete my transaction. The security continued to yell stating no parking unless I'm walking straight into their door. Imagine having this in a small town where a local business owner can't park, and then run into to their shop to count change before using the banks services. Downtown corporate run banks like this continue to have poor customer and business experiences. Past review: Went inside the bank to complete a cash deposit. Despite multiple employees standing around at their laptops, I was directed to the self service machine and forced to use a computer to deposit my cash. How about pay your employees to handle the actual transaction instead of paying them to babysit customers who are forced to use a virtual machine. The drive thru at my local branch was replaced with the virtual machine too."
"I would like to compliment Branch Manager, Raymon T., for “Exceptional Customer Service”! He is amazing! He was extremely patient, knowledgeable, kind and considerate. He took the time to resolve an issue that I had tried several times to resolve. He patiently explained and taught me how to do some things on my phone. I am 72 Years old and that’s a major feat for me! I am so grateful! Please covey my thanks to Raymon. Sincerely, Lou"
"I would not recommend financial services like loans exc. I have close to a 700 credit score. I have also had many loans and paid them off on my credit report for the past 10 years. I was denied a small personal loan they said because of an old medical bill for like $120 that has been in collections on my score when I’ve loaned before. I was actually really offended especially since I had my credit ran for nothing if they were broke or financially unstable to loan their members they should not operate in the financial/banking world. I have another smaller bank who’s always willing to help but just has a little higher rates."
"I would not recommend this branch. The EMPLOYEES do not care about the business they are working for. The EMPLOYEES that WORK at this branch act very snobby. I witnessed a few customers not being helped by EMPLOYEES. Instead were directed outside ATM or the ATM on the floor. So they had to talk to an online teller at the machine. There were about 5 EMPLOYEES just standing around. I would not recommend coming to this branch and it makes me ashamed to be a part of this Credit Union."
"I would give it a 0 if it wasn't for this lady I believe her name was Sandra. 4 guys standing around. I asked one for help he pointed me to the inside atm and told me to use the teller onscreen. Just laziness. If I wanted to do that I could have used outside atm. Not even online teller could help me. All I wanted was $750 not even a $1k this bank is ridiculous. Always drama to take out money. But I decided to comment and complain to Sandra. She helped me right away her customer service was 100% Hopefully she can train other staff. 1 to ask if customer needs help. I had to ask and they were so lazy to even do that. I was only customer also at time. Been a customer over 20 years and I think from the online teller to in person needs training. I know it's hard to find help. But please train your people on customer service and also make it easier to work with. It's our money!"
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