T-Mobile Authorized Retailer 805 Missouri 7, Blue Springs, MO 64014
About the Business
The T-Mobile Authorized Retailer in Blue Springs, Missouri is a store located at 805 Missouri 7. As an authorized retailer of T-Mobile products and services, this institution offers a wide range of mobile devices, plans, and accessories to meet the communication needs of its customers. Whether you're looking for the latest smartphone or need assistance with setting up a new plan, the knowledgeable staff at this location is ready to help. Visit the T-Mobile Authorized Retailer in Blue Springs for all your mobile needs.
Photos
Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Reviews
"Sam is the only one we dealt with that has any kind of professionalism. Selena and the lip ring girl have zero customer service skills. Wishing I would have stayed with Cricket after the ordeal we went through the other day."
"I have had nothing but bad experiences ar t-moble. But when we went to have a phone upgrade done Selena at this location made it a great experience."
"Chris and Naas were the BEST!!! Great customer service, knowledgeable, kind, funny and patient!! Saved us money on our bill corrected another store’s mistake!—thanks so much guys!! I appreciate you so much! Much love!! :-) "
"Worst customer service I've ever received. As family whose paying for 6 lines of service with all the add ons, they didn't seem to care to lose my business. And after reading all the reviews, it seems corporate really should look into these employees. Even the manager lacked customer service skills. How and when to apologize, how to ask clarifying questions, when to escalate with upper management, paying attention to how many people are in line and assisting people in order would be all good areas to start."
"If I could give zero stars I would. Everything about this store and company is terrible. Staff doesn’t know what services are offered. Staff provided and installed the wrong SIM card for the device. Staff at the location does not answer the phone. Even though he answered the phone while I was in front of him, making me wait longer. After 4 days and countless calls to customer service, I was finally told that my phone wouldn’t be supported by their service. I will not be back to the location or the company. Very dissatisfied, I expected much more from a “reputable” company."
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